Clay Cooley Ford - Service Center

Once I got someone to call me back, thanks to our sales guy, we dropped the car off for power train work expecting 7-10 days. They diagnosed, repaired, and returned the vehicle in 3 days! Warranty took ca guy, we dropped the car off for power train work expecting 7-10 days. They diagnosed, repaired, and returned the vehicle in 3 days! Warranty took care of the bill and we were back on the road. More

Very friendly and professional! Great customer service! Sam was friendly and very quick service. Ladies inside were very personable and professional. It was a very pleasant experience. Sam was friendly and very quick service. Ladies inside were very personable and professional. It was a very pleasant experience. More

Efficient, fast, professional. Easy to set up appointment using the website. Very friendly attendants. using the website. Very friendly attendants. More

The people there were kind, attentive, and professional. I complicated everything they say out to do, without trying to sale me on any extra service. I complicated everything they say out to do, without trying to sale me on any extra service. More

Was good on time element scheduled for service and friendly folks friendly folks More

I left a message for the service Manager and no return call call More

I came in for an oil change (The Works) that I always get and it’s the same price. This time the service advisor said it would be an extra 20 because I use full synthetic oil. I explained to her that I hav and it’s the same price. This time the service advisor said it would be an extra 20 because I use full synthetic oil. I explained to her that I haven’t changed the engine in the care so why now a 20 upcharge. Not happy at all about that. More

Very friendly. Everything happened in a timely manner. Very pleased. Very pleased. More

Called for a week left multiple voicemails no response, no returned calls. Charged for services not rendered, did not fix items they said they did. Terrible experience the last few visits. I have moved ove no returned calls. Charged for services not rendered, did not fix items they said they did. Terrible experience the last few visits. I have moved over to Don Davis Nissan and Dodge. I will never return to the Ford house. More

They only fixed 1 of 3 items and caused a fourth problem they wanted $1300 to fix. I will not go back. I’ll find someone else to do the work. they wanted $1300 to fix. I will not go back. I’ll find someone else to do the work. More