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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,093 Reviews

2,093 Reviews of Clay Cooley Ford - Service Center

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January 22, 2021

Sam was great (5 stars). Had me in/out in no time!My Sam was great (5 stars). Had me in/out in no time! My issue is the mask requirement isn't being inforced in the waiting room. One gentleman, talkin More

by KEVIN.D.LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service register lady is awesome, always a smile and kind word!, Sam Rashid
January 22, 2021

Really good service Really professional people really courteous was really happy to work with him glad to do business with With Don Davis Ford and I will be coming back to have all my maintenance some wo More

by DMAKSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowdy Hickox, Chuck Peretti, Sam Rashid, Marc Prestwood, Larry Davis, Krystal Reyes, Dunte Clay
January 21, 2021

Krystal was great to work with! She was super responsive and very easy to work with. They took great care of me while my car was being serviced both for an oil change and also for a recall repair. She expl More

by wildaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician who told me about the Turbo Charge Leak. , Krystal Reyes
January 20, 2021

Buying a new vehicle is great.When it comes to service it is not good.I got a recall on my vehicle for back up camera.The service gave me appt .I had to make arrangements for the appt.I showed up at 7:00 am. More

by CYNTHIA.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Reyes
January 20, 2021

Krystal always gives the best service! Everything went smoothly from check in all the way to the cashier. Oil change was done in a timely manner. More

by Chris and Jessica Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Reyes
January 19, 2021

Scheduling was good. Service was good. Car was done in a timely manner. I would suggest that the dealership talk with their employees that walked through the waiting area. All had masks; however, some h More

by rsbtexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
January 15, 2021

Sam was really good with setting us up for an appointment to bring my car in for service. My Mustang was in and out within 3 business days. The staff was very professional and was able to easily answer any q More

by MCKINNEYD00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
January 14, 2021

I have always had great experiences at Don Davis. Great service and fantastic deals on vehicles. One of the best dealerships in the DFW area More

by RF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
January 13, 2021

Upon arrival service writer said would have to check on service i requested. Said that is why i made appointment. Was told someone would get back with me-never happened. Leaving a voice mail for service More

by KWCOMMTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
January 08, 2021

I have nothing good to say, so I will not say anything. Sam didn't discuss the anything about breaks or tire ware. Didn't discuss what to expect on my next service visit. Did not offer a car wash, nor did More

by alemons358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Rashid
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