Clay Cooley Hyundai Irving

Andrew was awesome and his customer service skills exceeded the expectation beyond what I thought. exceeded the expectation beyond what I thought. More

Go see August. He asked me if I needed any help and I bought a car for a great deal thanks to him as well. August, thank you so much for staying late (past close) t He asked me if I needed any help and I bought a car for a great deal thanks to him as well. August, thank you so much for staying late (past close) to help me get that Santa Cruz truck. This is my first truck and I'm glad I made the decision to go here! Clay Cooley meant it when he said "If I can't beat a deal, I'm just gonna give it to you"! More

I did not know the dealership had become part of the Cooley group until I came in for my service, which I made an appt for via Norm Reeves, only to be met with attitude and questioning. I'd been going t Cooley group until I came in for my service, which I made an appt for via Norm Reeves, only to be met with attitude and questioning. I'd been going to Hyundai Irving since I'd moved to Dallas, and this was one of the worst experiences ever. The service manager Ken was not communicative at all and did not return several calls and texts. Even when scheduling the following appt to get my car fixed, I had to be the one calling multiple times and arranging the whole loan service. After leaving my car for service, I did not hear any updates from Ken until I reached out again just to be told that the service was not even completed yet as they needed to order an additional part. All I expect is good communication so that I can be more understanding, but none of that was done. The only reason I still have a good image of this place is because Renne, another service associate was extremely patient and attentive to my concerns, and super communicative. More

Zubair and Ken are the best managers I have worked with. Keep up the good work! Keep up the good work! More

The sales manager Mike Peace did not honor his quote that I acknowledged by initialing. To make matters worse, he would not return several voicemails & texts. The Santa Fe cost me an extra $3000.00 more than I acknowledged by initialing. To make matters worse, he would not return several voicemails & texts. The Santa Fe cost me an extra $3000.00 more than I bargain for. Very disappointing!! However, my sales rep Lou Margetis was a true professional and did an excellent job!! More

Sandra is great, as always! She is always informing me on any service she is doing. She is always informing me on any service she is doing. More

I did not know the dealership had become part of the Cooley group until I came in for service after my car would not start. Was a battery problem so they recharged and got it to 73%, which I was told Hy Cooley group until I came in for service after my car would not start. Was a battery problem so they recharged and got it to 73%, which I was told Hyundai dictates that 73% is good to go. More

Best Hyundai dealership I have ever encountered getting my car serviced at ! I truly adored and special shoutout to Ms. Natalie Harrison, she took exceptional care of me ! my car serviced at ! I truly adored and special shoutout to Ms. Natalie Harrison, she took exceptional care of me ! More

Great customer service ! Lou and Tori helped tremendously I was nervous and unsure but they didn’t make me feel uncomfortable or bad ! other staff were very nice and friendly Lou and Tori helped tremendously I was nervous and unsure but they didn’t make me feel uncomfortable or bad ! other staff were very nice and friendly and helpful. More

Everyone was great! ! Especially Samer!! Very knowledgeable and informative. Made visit very easy. Thank you!! ! Especially Samer!! Very knowledgeable and informative. Made visit very easy. Thank you!! More