Clay Cooley Hyundai of Dallas

I had been in contact with a fairly new sales person named Joshua and his finance manager (unable to recall his name). I had spoken to Joshua a few times over the phone regarding potentially purchasing named Joshua and his finance manager (unable to recall his name). I had spoken to Joshua a few times over the phone regarding potentially purchasing a Hyundai Palisade all wheel drive prior to driving two hours to the dealership. I did a test drive of a 2025 Hyundai Palisade Calligraphy. I informed him of my price range. Joshua said that shouldn't be a problem with my credit score. However, when I spoke with the financial manager he said that was impossible. The financial manger was very aggressive with his approach. I had attempted to walk out. He convinced me to come back and let him work his number to work within my budget. I told him multiple times I didn't want to follow through with the purchase. After, I walked away again, the financial manager continued to aggressively attempt to get me to purchase a vehicle. I had informed Joshua at some point that I was feel irritated. When I asked what the purchase price was for the other vehicle was, I was told the computer was down. I was there from about 12:30 to almost 5 pm. I strongly advise anyone looking to purchase a car to avoid Clay Cooley Hyundai-Dallas. More

Service stated I needed new tire, balance and alignment. Went to Discount Tires due to tires under warranty. They provide me with Zero needs. No new tire needed , no balance or alignment needed. Went to Discount Tires due to tires under warranty. They provide me with Zero needs. No new tire needed , no balance or alignment needed. More

Clay Cooley’s approach to selling cars is very professional and they negotiate fairly and make what can be a complicated transaction, easy by their honesty and straight forward way of doing busine professional and they negotiate fairly and make what can be a complicated transaction, easy by their honesty and straight forward way of doing business. More

The experience was good explained everything throughout the only thing is it takes time to get to the finish line. the only thing is it takes time to get to the finish line. More

The service advisor Lauren Pena has always been top-notch for me in getting information and explaining details of the work being done to my vehicle. She even helped me after payment with an issue that happen for me in getting information and explaining details of the work being done to my vehicle. She even helped me after payment with an issue that happened post-servicing. Kudos to Lauren! More

Was greeted and helped out by Taylor, he gave me my information on what I needed and walked me to the waiting area, the time waiting wasn’t long witch i loved and he brought the car back up to me washe information on what I needed and walked me to the waiting area, the time waiting wasn’t long witch i loved and he brought the car back up to me washed and in a promised time frame More

I’am very grateful with Your excellent service, on my car, I now can drive it with much peace of mind.. Thanks car, I now can drive it with much peace of mind.. Thanks More

Brian was very helpful and went the extra mile to ensure that I got a the benefits and discounts that I was paying for. The initial person that helped me was not as helpful. that I got a the benefits and discounts that I was paying for. The initial person that helped me was not as helpful. More

I had no issues they call me and let me know my issues and they let me know the date the parts we going to arrived and they let me know the date the parts we going to arrived More

I've purchase several vehichles over the years including 9 Hyundai's, but no one has provided service like Clay Cooley Hyundai of Dallas. I was having issues with my 2025 Tucson and I will admit, I brought 9 Hyundai's, but no one has provided service like Clay Cooley Hyundai of Dallas. I was having issues with my 2025 Tucson and I will admit, I brought it in a few times due to technical issues but Lauren Pena (Service Advisor), and her mechanic and technical team in the Service department were relentless in solving the issue. There are a million dealerships out there, but what sets the staff at Clay Cooley apart is the fact that they care about their customers and provide first class service. My salesman Courtney always comes by to check on me and my husband whenever we are having Service done. I would encourage anyone looking for a new or used purchase to stop by Clay Cooley and ask for Salesman Courtney, and once you purchase your new or used Hyundai please ask for Service Advisor Lauren in the Service department. The team at Clay Cooley of Dallas can be beat!! More