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Clay Cooley Hyundai of Dallas
Dallas, TX
829 Reviews
When you want to elevate your driving experience and do it in a way that won't break the bank, we invite you to explore our new and used Hyundai models at Clay Cooley Hyundai of Dallas. Hyundai is known for giving you a lot for your money and you can see that reflected in every Hyundai car, truck and SUV we offer. To help support you on your automotive journey, we have an in-house finance department and an on-site service center to take great care of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 829 reviews
August 15, 2023
I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. Then they gave me an SEL when I wanted the Limited. Since I paid about $28k I assumed I was getting the right car but on my way home I discovered it wasn’t. Went to get my Veloster back and they wouldn’t give it to me. Gave me a white Limited venue not what I wanted. Had to go on vacation the next day and dove over 800 miles so they wouldn’t take it back within the 7 days they advertised. Finally, they ran two hard credit reports a few days apart causing my credit score to drop! Contacted BBB and nothing has come of it. More
by Paula L
Employees Worked With
Cuba
August 11, 2023
From the moment I drive up to the service section of the dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have been a fan for a long time. More
by Drobinson
Employees Worked With
Walt in service
August 11, 2023
Friendly, accommodating and reliable. The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all a pleasant experience. More
by jackbeegee
Employees Worked With
Taylor
August 11, 2023
Came in for general maintenance. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. More
by Nativetexan
Employees Worked With
August 07, 2023
Yes, I would like to thank my service advisor Samuel Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! More
by smilehern24
Employees Worked With
Samuel Vasquez
August 06, 2023
The dealership is clean and everyone is always so friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! More
by LaShunda
August 04, 2023
I enjoyed my appointment, Lauren was very pleasant and patient. My matter was handled and I was in and out in minutes not hours. Thank you Lauren 🙏🏾😇🥰 patient. My matter was handled and I was in and out in minutes not hours. Thank you Lauren 🙏🏾😇🥰 More
by anitadivy33
Employees Worked With
Lauren
August 02, 2023
The process was seamless and easy. Each associate was very knowledgeable and professional… I was very pleased with the entire process. Each associate was very knowledgeable and professional… I was very pleased with the entire process. More
by Sharronchristian
Employees Worked With
Mitch, Jazmin Ayala, Ward Jones
