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Clay Cooley Hyundai of Dallas

Dallas, TX

4.5
770 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

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770 Reviews of Clay Cooley Hyundai of Dallas

September 14, 2023

Very pleasant atmosphere and the employees are really good. They keep you informed on what's going on with your car.A very nice waiting area with snacks as you wait. More

by hallshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Shirley, we appreciate your positive feedback and shoutout to our team at Clay Cooley Hyundai of Dallas! We hope to serve you again in the future. Safe travels!

September 14, 2023

Taylore provided excellent customer service! He was knowledgeable and extremely helpful. Thank you for your assistance Taylor. More

by amayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We're happy to know that Taylore was able to provide you with excellent service at Clay Cooley Hyundai of Dallas! We appreciate your kind words and look forward to assisting you again in the future! Safe travels!

September 13, 2023

I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. Th More

by Paula L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ward Jones
Sep 14, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the review, Paula. I'm sorry to hear we haven't provided you with a better impression and sincerely apologize for any frustration or inconvenience you experienced. Respectfully, David Martinez - Customer Relations - 214-694-2700

Sep 14, 2023 -

Paula L responded

Unfortunately, I didn’t get that impression from your GM Ward. I got the impression that bait and switch, false advertising, low-ball trade-in values, and anything to sell a car were the Clay Cooley way!

Sep 15, 2023 -

Paula L responded

Yes, I am very frustrated! From a salesman that flat out lied to me the first time around to a GM with a “we have your money so oh well, sucks to be you” attitude! And the salesmen who wouldn’t even negotiate or give me a fair price for the original car YOU sold me! I’m still waiting to hear from Clay Cooley but I guess he took the money and ran! BUYERS BEWARE AT CLAY COOLEY!

September 07, 2023

Taylor helped with all my questions and was super friendly and welcoming. My service did not take much and it was a walk in . More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor -auto service
Sep 07, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Omar, thank you for sharing your prompt service experience with Taylor at Clay Cooley Hyundai of Dallas! We'll see you next time! Have a great ride!

September 05, 2023

Thanks to all the nice people that help me with my new car, A very happy customer. More

by bystk5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Freeman, Perry Mason, Miguel Rodriguez, Perry Henderson
Sep 06, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your great car-buying experience with our team at Clay Cooley Hyundai of Dallas! We'll see you next time! Have a great ride!

September 02, 2023

Service worker Taylor was very thorough in explaining issue with vhe and said that you guys had already installed the software needed 😀 also got a car wash and lost of additional repair needed which wil More

by Simplistic chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor is service dept
Sep 06, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know that Taylor was able to help you understand the issue with your vehicle and provide a solution. It's great hearing about your positive experience at Clay Cooley Hyundai of Dallas, including the car wash! We look forward to assisting with any additional repairs needed in the future.

September 01, 2023

Best Hyundai dealership in Texas! Helpful at every level! So happy with my new car! More

by Happy Girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All 5 star! Tyler, Mgr. Mitchell, sales. Malia, finance.
Sep 05, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate your positive feedback and shoutout to our team at Clay Cooley Hyundai of Dallas! We hope to serve you again in the future. Enjoy your new ride!

August 30, 2023

Service was excellent. I was taken a little aback by the charge because I don’t believe I get charged at my home dealership in Tampa. I have the platinum service package al More

by ishrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 31, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We appreciate your feedback and are glad to know our team at Clay Cooley Hyundai of Dallas was friendly and helpful. We'll see you next time! Have a great day!

August 26, 2023

It was my first time meeting my salesperson, Courtney Harris but I have to say he was polite, professional and very knowledgeable about the car I was looking at. His explanations about different features More

by greg_morris05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez, Courtney Harris
Aug 30, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Greg, it's fantastic to know that Courtney and Miguel provided you with a positive experience at Clay Cooley Hyundai of Dallas. Thank you for choosing and recommending us! Have a great ride!

August 18, 2023

Its a great place to shop for your car i just love dealing with hyundai More

by Marciabetts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell (Bob stallion), Miguel Rodriguez, Yessica Peralta
Aug 18, 2023 -

Marciabetts10 responded

The Clay Cooley Crew is the best i have ever dealt with.

Aug 18, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate your shoutout to our team at Clay Cooley Hyundai of Dallas! It was a pleasure assisting you. Enjoy your ride!

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