Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
448 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
I was impressed with everyone involved in working with me on our purchase of a new vehicle. on our purchase of a new vehicle. More
I had no appointment I went in and got my oil changed and they checked everything for me and I was out of there within 20 to 30 minutes. Great service. they checked everything for me and I was out of there within 20 to 30 minutes. Great service. More
Great service department. Super nice and accommodating staff. I really appreciated Cam, my service advisor. He kept me informed and even gave me a loaner car to run errands wh Super nice and accommodating staff. I really appreciated Cam, my service advisor. He kept me informed and even gave me a loaner car to run errands while I waited. More
Cal was awesome! He always is when we take my car in. He takes the time to listen to your concern and make suggestions based on what you need. He always is when we take my car in. He takes the time to listen to your concern and make suggestions based on what you need. More
Very kind and welcoming. Wanted to fix my problem. They took it as a personal challenge to fix the issue I had, even though it was slightly insignificant. Jennifer was like a Wanted to fix my problem. They took it as a personal challenge to fix the issue I had, even though it was slightly insignificant. Jennifer was like a mother and said of course! Bring it here we will take care of you! She said her husband is the service manager and would be waiting for me. She did not lie. He was waiting for me the next day. That is when the 3rd person stepped in and made me feel comfortable and let me take him on a drive to reproduce the sound. Technically I was just there for an oil change, but they said it's lunch time and you're probably hungry so grab alone or car and go get something to eat. I didn't even have to ask for it. I said if it takes too long can I keep it till tomorrow? They said absolutely but we want your car back in your hands today fixed. So I took him up on that offer. A few hours later after I had my lunch took a little nap at home My phone rang I said hey we got your car fixed we found the problem come pick it up we're here until 7:00 or 8:00. All three employees were there and grade me treated me like a a real custome. It was truly amazing after the experience I had in that place b North of Allen where I bought the car. Y'all are awesome!!! More
Caring, attentive, respectful. inviting. I felt well taken care of and not just next on the list inviting. I felt well taken care of and not just next on the list More