Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
430 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Jenifer was so nice and friendly. Explained everything in detail. This is what I finally needed after the mess at Mesquite I dealt with. Glad to find yall in rockwall Explained everything in detail. This is what I finally needed after the mess at Mesquite I dealt with. Glad to find yall in rockwall More
Great service service manager follow up is key They only missed one ask of mine filling up the tires. Thought it was part of their 10 point safety check only missed one ask of mine filling up the tires. Thought it was part of their 10 point safety check More
Tried to charge me for a warranted repair. Did not wash my car after service Did not wash my car after service More
Only reason used CC this time was because of coupon saying will be done in 45 minutes or less or it's free. Usually takes them 2-3 hours. Service person came to me after 20 minutes to let me know That saying will be done in 45 minutes or less or it's free. Usually takes them 2-3 hours. Service person came to me after 20 minutes to let me know That a mechanic was running late (1030AM?). Another car ahead of me, then they would get me in. Said fine, that I understood it over 45 minutes it was free. This surprised the tech, and all of a sudden, they got my car in and had it done in time. Then when paying, found out that if paying by credit card, they add on a 3pct "convenience fee" More
Professional and knowledgeable. Would buy a car here just for the service department. ! So helpful! Would buy a car here just for the service department. ! So helpful! More
Actually this was a great experience. I have multiple GM products and this dealership was way more responsive and much easier to deal with when it comes to service. Jennifer actually kept I have multiple GM products and this dealership was way more responsive and much easier to deal with when it comes to service. Jennifer actually kept her word and called me with an update and let me know exactly when my vehicle will be done. Probably the only dealership that has done that I can remember. More