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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
514 Reviews

514 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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February 13, 2025

Pleased everytime I've been there except this last visit. Was not given paper work, did not get a sticker showing milage and service milage wasn't set. I would like a copy of paper work showing I did have mi More

by crossdeb57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil or Philip not sure. Sits on left end of service desk
February 12, 2025

So far everything seems to be working, the price a little more than I would like, but isn't everything? More

by ken.rohde0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip in service
February 12, 2025

They got me in right away and fixed the problem in minutes. Excellent service team, they have, in the past, been able to fix issues that other Hyundai dealers couldn't solve. I drive the extra 30 mi More

by cdaniels10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Ohlemacher
February 10, 2025

I went for an oil change and a tire replacement. Harold went over and beyond to hear my concerns and make my experience fully satisfactory and I appreciate it!👍 More

by pamelaobrien_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer was also very helpful.
February 10, 2025

The service was speedy and courteous,snacks were good ,waiting room was comfortable and the music was great More

by m_kwalla70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 10, 2025

I arrived without an appointment and the service and people were fast, professional and friendly. Appreciated the help with an unexpected issue. More

by Bnajudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
February 09, 2025

Excellent service but did not care for online only multipoint inspection.report.b/c I was not able to access it after I left the dealership. More

by clydahilliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 07, 2025

I applaud you for still washing & vacuuming the cars after service. That to me is a Class Act! More

by corleymail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 05, 2025

They gave me great service and communication. My car came back clean. They have a nice waiting area. Will come back for all my car needs. Thanks. More

by csrehak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
February 05, 2025

Coolant flush cost 25% more expensive than it was 6 months ago. The coupons weren't applied but I've received them many times by mail. Water tank wasn't filled up. No information about angles of the al More

by omullaev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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