Clay Cooley Hyundai of Rockwall - Service Center

Mr. Jorge Vivero Sales 5 STAR Ms. Jennifer Olemacher Service Advisor 5 STAR Mr. Jerry 5 Star Waiting on parts ordered by the service department so that repairs can be done. Service Advisor 5 STAR Mr. Jerry 5 Star Waiting on parts ordered by the service department so that repairs can be done. More

Good sales but misinformed on service of car. Was to get oil and service the first year Was to get oil and service the first year More

The shop is clean, every one has a positive attitude and it didn't take long to complete the repairs it didn't take long to complete the repairs More

Great customer service. I was in and out in about 30 minutes. Would recommend to my family and friends. I was in and out in about 30 minutes. Would recommend to my family and friends. More

The staff was on time and very helpful without being pushy. My advisor gave me my choices clearly and let me make my own decision. pushy. My advisor gave me my choices clearly and let me make my own decision. More

I bought the vehicle there and have trusted them for all the service since. I always ask for Phillip because of the trust factor. the service since. I always ask for Phillip because of the trust factor. More

I received a mail out for a discount on services. The card stated that one must call to schedule the service to receive the discount. After attempting to call numerous times, with no answer, my husb The card stated that one must call to schedule the service to receive the discount. After attempting to call numerous times, with no answer, my husband decided to bring the car in anyway. Thankfully, we were given the discount anyway. It appears there is a shortage of help in the service department. More

Service is fine. Took over an hour to do an oil change with an appointment, feels like it’s way too long. The service area staff was friendly enough, but my daughte Took over an hour to do an oil change with an appointment, feels like it’s way too long. The service area staff was friendly enough, but my daughter and I walked through the sales floor and none of the 5 salesmen we encountered greeted us, acknowledged us or even smiled. Since we weren’t there to buy a car, they could not have cared less about us. They were laughing and chatting with each other, so it’s not like they were busy. More

Customer service people were awesome and helpful . By making sure that they kept me well informed about the progress of my car. By making sure that they kept me well informed about the progress of my car. More

I have purchased my last two vehicles at Clay Cooley. I am very pleased with my car and the service I recieve there. I am very pleased with my car and the service I recieve there. More