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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
514 Reviews

514 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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January 31, 2025

They made us a deal and charged us over $4000 too much money. They took some off but we ended up getting ripped off 400 More

by wendlingteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett and Vincent
January 31, 2025

I only had oil change over there, and didn't have to stay very long the service was on time. More

by Radjei60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
January 31, 2025

All work was explained to me prior to completion and done to my satisfaction. Thanks More

by msande855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 31, 2025

Excellent service department Clean waiting area and restroom knowledgeable staff I will return to this dealership for my next purchase More

by duchesstlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Incredible service provided. Jenifer is so great. Darold also climbed into the back to isolate the rattle. More

by terriemaners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer
January 31, 2025

Harold and Jennifer are GREAT and really give their customers a great experience at this location. More

by tristanrencher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Ohlemacher
January 27, 2025

I don't believe they were honest with me and did not complete the job properly More

by Ton Massar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
January 27, 2025

Everyone in the service department has always been great whenever I needed any help regarding my vehicle. More

by cdcazares91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny, Jennifer
January 26, 2025

From our first interaction with the service department they have gone above and beyond to make us happy. More

by Ched
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Clementi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service itself was good. Dealing with the service advisor was awful and the reason for the lower rating. I had been in less than a month prior for the same service and was ch More

by CCooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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