Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
483 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Only reason used CC this time was because of coupon saying will be done in 45 minutes or less or it's free. Usually takes them 2-3 hours. Service person came to me after 20 minutes to let me know That saying will be done in 45 minutes or less or it's free. Usually takes them 2-3 hours. Service person came to me after 20 minutes to let me know That a mechanic was running late (1030AM?). Another car ahead of me, then they would get me in. Said fine, that I understood it over 45 minutes it was free. This surprised the tech, and all of a sudden, they got my car in and had it done in time. Then when paying, found out that if paying by credit card, they add on a 3pct "convenience fee" More
Actually this was a great experience. I have multiple GM products and this dealership was way more responsive and much easier to deal with when it comes to service. Jennifer actually kept I have multiple GM products and this dealership was way more responsive and much easier to deal with when it comes to service. Jennifer actually kept her word and called me with an update and let me know exactly when my vehicle will be done. Probably the only dealership that has done that I can remember. More
Professional and knowledgeable. Would buy a car here just for the service department. ! So helpful! Would buy a car here just for the service department. ! So helpful! More
Polite and quick, Cody Denton and service team scheduled quickly and had no issues thanks quickly and had no issues thanks More
Always quick, friendly, courteous and good service and they dont try to upscale just because your a female! Highly recommend the service dept here. Thanks guys! they dont try to upscale just because your a female! Highly recommend the service dept here. Thanks guys! More