Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
481 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Excellent customer service. Constantly kept me informed and up to date on status. Kenny was awesome and i highly recommend him and this dealership Constantly kept me informed and up to date on status. Kenny was awesome and i highly recommend him and this dealership More
Diagnosed & repaired issues while supplying a loaner. Has been the third issues with this older hybrid that they have taken very good care of us on. Phillip has kept us updated and helped however he coul Has been the third issues with this older hybrid that they have taken very good care of us on. Phillip has kept us updated and helped however he could. More
Kenny was the most helpful customer service provider that I have met in a very long time. I never felt pressured and he worked with me and my family with every step of the process! I have met in a very long time. I never felt pressured and he worked with me and my family with every step of the process! More
Takes long time to fix every time I come to this dealer does not matter if it is the weekend or weekday. I always experience poor communication from service advisors. They always get surprised about the pr does not matter if it is the weekend or weekday. I always experience poor communication from service advisors. They always get surprised about the promo your company sent few years ago. Teach some or your service advisors how to communicate with customers training. Teach them how to document customer records properly and dont ask next time please, I am your customer and dont judge the book by the cover, thanks. More