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Clay Cooley Nissan Irving
Irving, TX
590 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 590 reviews
Verified Customer
April 28, 2024
Not happy . since 1 year I have break issue which never fixed.not happy.Tried to charge for the same manufacturer issue which was address from the first service.I since 1 year I have break issue which never fixed.not happy.Tried to charge for the same manufacturer issue which was address from the first service.I think no one should buy nissan vehicles any more. More
by SANDEEP.PAUDEL57
Employees Worked With
Other Employees :
After sales they don't care costumer issue., Crosby Childs
April 27, 2024
Overall, it was a good experience! They replaced a cracked windshield and delivered the vehicle to our home once completed. However, the only blemish was that a warranty that was mad They replaced a cracked windshield and delivered the vehicle to our home once completed. However, the only blemish was that a warranty that was made to seem complimentary was added to the sales contract. Once I pointed it out the finance manager, Kevin, redrafted the contract and I was able to resign electronically. Hopefully, it was all due to a misunderstanding, but it did bother me and changed the experience that otherwise seemed excellent. More
by CHRIS DOCKINS
April 26, 2024
Service was very efficient. Not too fast but I’d rather they take their time to make sure everything is perfect. I did have to come back the next day for a part to be delivered Not too fast but I’d rather they take their time to make sure everything is perfect. I did have to come back the next day for a part to be delivered but my wait time was less than 30 minutes More
by GABE
April 25, 2024
My service experience went well except for the fact that I wasn't pleased with being charged for a new charge ($2 - $3 printing fee) under the Miscellaneous charges that I wasn't previously charged during m I wasn't pleased with being charged for a new charge ($2 - $3 printing fee) under the Miscellaneous charges that I wasn't previously charged during my last visit. Being nickel and dimed left a bad taste in my mouth especially for a printing fee that is mandatory (they have to provide me a printed receipt as they are unable to email it). More
by AND
Employees Worked With
Brian
April 23, 2024
Very pleasant and professional experience. Everyone who I encounter with my new purchase was very nice to me and friendly. Everyone who I encounter with my new purchase was very nice to me and friendly. More
by CLTANKS63
Employees Worked With
Larry White, Keoceania Yarbrough, and Raef Williams
April 22, 2024
I had a wonderful and professional experience with John Grant! He went above and beyond and got me in my amazing 2020 Nissan Armada!!! KEEP UP THE GREAT WORK JOHN!!! Grant! He went above and beyond and got me in my amazing 2020 Nissan Armada!!! KEEP UP THE GREAT WORK JOHN!!! More
by RHONESHA
Employees Worked With
John Grant
