Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Nissan Irving
Irving, TX
502 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 502 reviews
August 06, 2020
Everyone was great! Great experience. Alejandra is the best salesman! Her customer service was above and beyond. Definitely buy my next car from Clay Cooley! best salesman! Her customer service was above and beyond. Definitely buy my next car from Clay Cooley! More
by harmongoins
Employees Worked With
Erica Moran
August 06, 2020
Got my vehicle serviced and all of the staff was super friendly and professional would totally recommend this dealership also they kept everything clean and sanitized. friendly and professional would totally recommend this dealership also they kept everything clean and sanitized. More
by Marco2.mycarstore
Employees Worked With
Rich Hoch , Erica Moran
August 06, 2020
The dealership kept everything so smooth so knowledgeable and friendly so professional i would totally recommend coming here they would help you out and get you the best deal and friendly so professional i would totally recommend coming here they would help you out and get you the best deal More
by Allisonallen201415
Employees Worked With
Karla Contreras Alejandra Madrid Hector Lebron , Erica Moran
July 25, 2020
Such a great experience with my purchase. Thank you for the friendly staff and all the help. I will definitely be referring my friends and family. Thank you! the friendly staff and all the help. I will definitely be referring my friends and family. Thank you! More
by Kim.webb
Employees Worked With
Hector lebron
April 02, 2020
Janet Gonzales is the worst person I've ever dealt with. Janet lied to me so I would drive in from Hugo, Ok, then stole one of my truck keys. Never buy from Clay Cooley Auto Group or Janet Gonzales.!! Janet lied to me so I would drive in from Hugo, Ok, then stole one of my truck keys. Never buy from Clay Cooley Auto Group or Janet Gonzales.!! More
by Ffe2david
Employees Worked With
Janet Gonzales , Erica Moran
March 04, 2020
No license plates in 4 mos and no follow up from dealership I purchased a used vehicle from Clay Cooley in early November 2019, it is now March 2020 and I still do not have permanent, legal license plates. I I purchased a used vehicle from Clay Cooley in early November 2019, it is now March 2020 and I still do not have permanent, legal license plates. I have called the dealership multiple times -- usually have to leave a voice mail that is never returned. Even left a voice mail for the General Manager, Hector Lebron, with no response whatsoever. This is a classic example of a dealership not caring one bit about customer service one they have your cash and the car is off the lot! More
by jbremer1177
Employees Worked With
reception, title clerk, general manager -- but have no names because noone will call back!!
November 30, 2019
Great experience from beginning to end! Friendly, helpful and made the process super easy! From the sales rep, sales manager to finance... it was great! Thank you! helpful and made the process super easy! From the sales rep, sales manager to finance... it was great! Thank you! More
by angelamae
Employees Worked With
Lance Jenkins, Jeremiah McCain, Rae Agha, Callie Polston
November 11, 2019
Great experience! From the start! Everyone was super friendly! Chad and Jailon payed full attention to me in the midst of taking care of everyone else. friendly! Chad and Jailon payed full attention to me in the midst of taking care of everyone else. More
by kail
Employees Worked With
Chad Jailon Angie
October 08, 2019
Very Very bad Experience Don't go here.If the vehical prize is 16,000 if you are innocent and first time buying the car they will sell for double the prize.They will suck all Don't go here.If the vehical prize is 16,000 if you are innocent and first time buying the car they will sell for double the prize.They will suck all your blood before you leave.This is the alien'splace. Don't go. You can't return the car once you buy them even the next day of buying the car .This place is kind of saturn place where we goand buy all bad luck that tooo not for free and also be careful tochoose the right person to take with you before going to this place.I have very very bad experience here.Once you buy a car here you will stay on the road next day.Be careful.No words tosay :-( don't go here and waste all of your hardly earning money with in few hours like me.These people are like shani won'tleave us once we go .Will give 0.000000 rating More
by lakshmi
Employees Worked With
Winslow white,Ray AghaDaniel torres,Orlando hewitt,Jailon Gamble
September 17, 2019
Great experience from beginning to end I give them a 5 star rating as Roland Lynn, our Sales Manager, did a fantastic job. He was thorough and made sure we understood everything about the v I give them a 5 star rating as Roland Lynn, our Sales Manager, did a fantastic job. He was thorough and made sure we understood everything about the vehicle we selected. Roland made sure we were comfortable with our purchase. Roland partnered us with the Finance Manager, Fabiano. From a finance standpoint, the bank terms and review of the bank documents was thorough. At no time, did we feel like we were rushed. Roland and Fabiano were very diligent and ensured we had a great experience. I would highly recommend this team for all vehicle purchases. Thank you, Roland, for all your hard work! You guys are awesome! More
by Laertes
Employees Worked With
Roland Lynn, Fabiano
