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Clay Cooley Nissan Irving

Irving, TX

Overview
Employees
Reviews
Vehicles
4.7
590 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
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1000 E Airport Fwy

Irving, TX

75062

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Showing 590 reviews

December 17, 2022

Great customer service from Rick. Very knowledgeable on my vehicle needs. Would definitely continue coming and would definitely recommend to friends and family. More

by Mibarra0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Erica Moran
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Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Hi Mibarra0823, thank you for taking the time to leave a review for us at Clay Cooley Nissan Irving. We're happy we could meet your expectations! We hope to see you soon!

December 17, 2022

Great service friendly service department agents kept me informed concerning status of repairs excellent waiting room atmosphere More

by Llar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Erica Moran
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Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Llar23, we are so pleased you enjoyed your visit to Clay Cooley Nissan Irving! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2022

Good customer service every one is nice and helpful, the time and price of the service is great!! More

by Edwin Benejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Erica Moran
Report | Print
Dec 07, 2022 -

Clay Cooley Nissan Irving responded

Edwin Benejam, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

November 25, 2022

From the time I walked in, the customer service lady was very courteous and very attentive to me needs and concerns... More

by greggsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Report | Print
November 16, 2022

Bad experience with sales personnel after I Signed the contract on 2020 Camaro . won’t buy another car from this dealership More

by emilio.Lopez.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Maseas, Erica Moran
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Nov 23, 2022 -

Clay Cooley Nissan Irving responded

Emilio.lopez.jr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (972) 554-2200 at your earliest convenience and we will do our best to resolve this with you.

Nov 28, 2022 -

emilio.Lopez.jr responded

When i bought the car, I took it home and wash the car. the windshield wiper where bad, the paint on the rims were coming off after i wash it . Took it back to the dealer ship to get it fix. The sale person (Vicktor) was rude. Instead saying they would fix it. He told my they were going to repaint the wheels again. I told he that not what i wanted done. They Keep the car for about 2 weeks. Carla Masias was there when this all happen. Need to get better sale person that listens and not argue about the situation.

November 04, 2022

All the service advisors are very knowledgeable and professional. They always take good care of me and my vehicle. More

by crosbychilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Banda
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Nov 09, 2022 -

Clay Cooley Nissan Irving responded

Crosbychilds, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

November 01, 2022

The costumer service we received from Jillian was superb!! The process was fast and easy! More

by deliciadansby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian
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Nov 04, 2022 -

Clay Cooley Nissan Irving responded

Deliciadansby, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2022

Everything was perfect! Marco did an excellent job assisting me with my service. Thank you! More

by Callie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
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Nov 02, 2022 -

Clay Cooley Nissan Irving responded

Callie, we really appreciate your feedback! Until the next time we meet, take care!

October 29, 2022

Ms Sam made sure that the problems was fixed and on time back to me More

by donann.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammatha
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Oct 29, 2022 -

donann.watson responded

Thanks you Sam for getting the sensors to work for my Rogue. The time was great

October 22, 2022

Great people. They were all nice and courteous. Frank Flores and his staff are awesome More

by tcorpus976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian my advisor, Erica Moran
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Oct 26, 2022 -

Clay Cooley Nissan Irving responded

Tcorpus976, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

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