Clay Cooley Nissan Irving - Service Center

Amazing I took in my vehical for service and as usual my vehical was taken care of. The associate are friendly and courteous, always there to help. I took in my vehical for service and as usual my vehical was taken care of. The associate are friendly and courteous, always there to help. More

Never buy from Clay Cooley again. Bought a new 2018 Rouge, it had a scratch on a fender and two stains. They said they would fix them. They did after about two weeks later. I asked if Bought a new 2018 Rouge, it had a scratch on a fender and two stains. They said they would fix them. They did after about two weeks later. I asked if they would tint the front windows for having to wait but their finance manager,J D said that only if I gave them a thousand on a survey so I said no cause they, finance, didn't treat me good. Never had so much trouble with a dealership. But it starts from the top. Emailed Chase Cooley and never got an answer. Never buying there away. Salesman Chad was awesome. He even offered to pay for my disable plates cause Babatunde got me regular plates. More

Not Responsive I’ve traded my vehicle in, and I’ve called twice to check the status of canceling my service contract. The first time I called over a week ago... stil I’ve traded my vehicle in, and I’ve called twice to check the status of canceling my service contract. The first time I called over a week ago... still no response! I called to day and the receptionist transferred me to a voicemail. I called back and didn’t even get answered by the receptionist. The phone rang, it sounded like someone picked up the phone and hung up. Very disappointed! They are only responsive when they want to make a sale.... but after that you are on your own! The receptionist has always been not so friendly though! More