Clay Cooley Volkswagen of Lewisville

Ian provided excellent customer service through out the duration of my vehicle being in the shop. duration of my vehicle being in the shop. More

Jim was very helpful! He was professional and managed the conversations and process with willingness to help and patience. He was professional and managed the conversations and process with willingness to help and patience. More

Service team does an awesome job every service visit. Tim makes the process very easy and everyone is kind. I enjoy every visit and know that I'm in good hands when visiting this location. Tim makes the process very easy and everyone is kind. I enjoy every visit and know that I'm in good hands when visiting this location. More

Tim makes everything rite. he always give you the truth and knowledgeable answers always makes you feel at home when you visit the dealership he always give you the truth and knowledgeable answers always makes you feel at home when you visit the dealership More

Tim did a great job keeping me informed he went out of hi way to make sure i was satified way to make sure i was satified More

Michael Ehrichs was a pleasure to work with throughout the concern. He listened well and offered good information along the way. His professionalism is very much appreciated. the concern. He listened well and offered good information along the way. His professionalism is very much appreciated. More

Friendly team that took care of me. They were competent and low key. They addressed emerging issues efficiently. I recommend them. They were competent and low key. They addressed emerging issues efficiently. I recommend them. More

Service scheduled was easy using the web site. The attention of the Technical stuff (Tim) was very important and super helpful. The attention of the Technical stuff (Tim) was very important and super helpful. More

Our salesman was an absolute lier as we caught him in several lies during the process Glad we mainly dealt with him over texts since we bought the car out of state and didn’t meet him in person until we several lies during the process Glad we mainly dealt with him over texts since we bought the car out of state and didn’t meet him in person until we were completed and ready to leave. At this time he knew nothing about the vehicle and couldnt show us anything on the functions or setup. We started the car ready to head back home 3 hrs away and it had a service light ⚠️ on the dash. I walked inside to find the salesman and see if he could tell me what it was as I didn’t want my wife stranded on the highway but of course he had no idea and told me it’s a new car that happens often, it is what it is. To say the least I was very frustrated with the professionalism or should I say lack there of from him. On a good note the finance gentleman was wonderful and very pleasant to talk with and glad he did all the work when we arrived. More

I was pleased with the service here. They explained very clearly what was going on and put my mind at ease with the next steps. Let me know what to look out for and didn't charge me for They explained very clearly what was going on and put my mind at ease with the next steps. Let me know what to look out for and didn't charge me for something I didn't need. Happy with this outcome! More