Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Clay Cooley Volkswagen of Lewisville

Lewisville, TX

4.7
2,804 Reviews
Call Dealership (972) 538-0700
View Awards

893 South Stemmons Freeway

Lewisville, TX

75067

Directions

By Type

2,804 Reviews of Clay Cooley Volkswagen of Lewisville

January 14, 2026

Oil change and tire rotation. No problems. Received a text message when my car was ready. More

by rgschmidt79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
Report | Print
Jan 14, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2026

Have never had issues with Lewisville VW. Tim is a great service advisor and explains issue clearly. More

by dduan8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larson
Report | Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

January 12, 2026

Absolutely provided great services from here, with Melissa Tim Liam. Don't forget they covers your rides! Love it. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , Melissa Ortiz
Report | Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2026

Great job! The service was excellent and staff was the best. I will return. Thanks. More

by lmar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service person
Report | Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Volkswagen of Lewisville. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2026

Service was fine and because the service work was going to take more than a day,a loaner car was provided at no expense to me. Worked great. More

by ed.reeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 11, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Ed, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2026

I have been going to this service center for years. I bought a new cross sport last year and took it in for the 10k service and tire rotation. Found out the new owner, clay cooley, want to nickel and d More

by rericksen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay Cooley
Report | Print
Jan 14, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 09, 2026

Had a great buying experience. They made everything as smooth as they could. Appreciate it! More

by annie g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 09, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Here at Clay Cooley Volkswagen of Lewisville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 08, 2026

I got my VW Atlas serviced recently for 50K. Michael Ehrichs expiated the stuff in detail and i received detailed report post service. Thanks. More

by kulbhushan.saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ehrichs
Report | Print
Jan 08, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

January 06, 2026

Excellent service at VW! The staff was friendly, professional, and efficient. Everything was explained clearly, and my car was ready on time. Very satisfied with the experien More

by Hazelgberna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 06, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing your thoughts about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

January 04, 2026

I purchased one véhicule Volkwlagen Atlas and leased another one (Tiguan) and I can’t even get floor mats?? Since it was pre owned I don’t get floor mats for the Atlas… More

by fcalvez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian, Jim and Djibril
Report | Print
Jan 09, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

1
2
3
4
...
281