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Clay Cooley Volkswagen of Lewisville

Lewisville, TX

4.7
2,807 Reviews
Call Dealership (972) 538-0700
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893 South Stemmons Freeway

Lewisville, TX

75067

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2,807 Reviews of Clay Cooley Volkswagen of Lewisville

April 24, 2026

It’s always a pleasure working with my Volkswagen family in Lewisville. David Maloy goes out of his way to help and always follows through. More

by CharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maloy, Tim Larsen
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Apr 24, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We’re glad to hear that working with our Volkswagen team in Lewisville is always a pleasure. David takes pride in going the extra mile and following through on every detail. Thank you for your five-star rating, and we look forward to assisting you again soon.

March 17, 2026

I had such a great experience working with Alex in costumer service.She made the whole process smooth, stress-free. She was super knowledgeable, patient, and really listened to what I needed.she’ll ta More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in customer support
Print
Mar 20, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Clay Cooley Volkswagen of Lewisville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2026

Excellent customer service. Very professional and friendly. Tim explained all the time the status of my car. More

by marielagalleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Larsen
Print
Jan 19, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Volkswagen of Lewisville.

January 14, 2026

Oil change and tire rotation. No problems. Received a text message when my car was ready. More

by rgschmidt79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
Print
Jan 14, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2026

Have never had issues with Lewisville VW. Tim is a great service advisor and explains issue clearly. More

by dduan8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larson
Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

January 12, 2026

Absolutely provided great services from here, with Melissa Tim Liam. Don't forget they covers your rides! Love it. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , Melissa Ortiz
Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2026

Great job! The service was excellent and staff was the best. I will return. Thanks. More

by lmar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service person
Print
Jan 12, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Volkswagen of Lewisville. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2026

Service was fine and because the service work was going to take more than a day,a loaner car was provided at no expense to me. Worked great. More

by ed.reeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Print
Jan 11, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Ed, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2026

I have been going to this service center for years. I bought a new cross sport last year and took it in for the 10k service and tire rotation. Found out the new owner, clay cooley, want to nickel and d More

by rericksen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay Cooley
Print
Jan 14, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 09, 2026

Had a great buying experience. They made everything as smooth as they could. Appreciate it! More

by annie g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Print
Jan 09, 2026 -

Clay Cooley Volkswagen of Lewisville responded

Here at Clay Cooley Volkswagen of Lewisville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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