Back

Clement Ford - Service Center

O'Fallon, MO

3.3
349 Reviews

349 Reviews of Clement Ford - Service Center

Sort by
February 28, 2021

I enjoyed my visit to get oil change and tire rotation. They got me in and out fast. I also needed a battery for my key fob and the person in the parts department went out of his way to install the battery More

by barttallent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 10, 2021

Jim Hollenbeck and Scott Roach always treat me well and take care of my vehicles. Always know that it was done right and in a timely manner. More

by 1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Scott Roach
January 15, 2021

Always a pleasure to visit Marshall Ford. Everyone you come in contact with is friendly, and, willing to go the extra mile. A great service department! More

by stlouiswd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
January 09, 2021

Thanks to Joe in Service for a perfect visit. Thanks to Carly for setting up the app. You all make it pretty simple in and out. I may be interested in trading my car down the road so I will call Lynn Downy More

by Hossy83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service, Carly
January 07, 2021

Great service and friendly knowledgeable employees. They went all out to solve my problem. I recommend Marshall Ford to everyone. They are the best in the business! More

by gditson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
December 23, 2020

We had just returned from a trip to Lake Ozark .After We had just returned from a trip to Lake Ozark . After pulling into the garage, I noticed a large green puddle coming from the drivers side. We ca More

by Bellenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Justin
December 23, 2020

Great job. Thank you. I scheduled appointment for 7:00 am and dropped truck off day before. Truck was done before 8:00. They called me early to pick it up More

by gaehlecontracting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
December 20, 2020

Fast and excellent service. I always take my truck here and they take good care of it. Every one is very polite and extremely professional More

by fxdwg00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
December 19, 2020

Polite, professional, friendly, so easy to work with. And the price is right, too. I can't say enough food things about this dealership and its service department. More

by sarahnewman77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rats, I forget. Sorry.
December 12, 2020

I had an unexpected battery failure (towed in) which had to be taken care of in addition to the regular scheduled service. Jim made some special adjustments to get me out without waiting too long. I have More

by ghhorne
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
...
4
...