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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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March 10, 2021

Everything worked out good. The service was excellent at every step. My service rep was very friendly and excelled in helping out. In and out with no issues. More

by eagleeye11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
March 10, 2021

Efficient, friendly service as usual. Didn’t have to wait long, all was good. We always have all our service done at Marshall Ford - all our records in one place. More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
March 04, 2021

There’s a reason why I drive past a Ford dealer, that’s closer, and do my business with Marshall. This is the fourth vehicle I have purchased from Marshall. More

by mmccullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All. I wish I would have gotten their names.
February 28, 2021

I enjoyed my visit to get oil change and tire rotation. They got me in and out fast. I also needed a battery for my key fob and the person in the parts department went out of his way to install the battery More

by barttallent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 11, 2021

Jim Hollenbeck and Scott Roach always treat me well and take care of my vehicles. Always know that it was done right and in a timely manner. More

by 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Scott Roach
January 16, 2021

Always a pleasure to visit Marshall Ford. Everyone you come in contact with is friendly, and, willing to go the extra mile. A great service department! More

by stlouiswd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
January 09, 2021

Thanks to Joe in Service for a perfect visit. Thanks to Carly for setting up the app. You all make it pretty simple in and out. I may be interested in trading my car down the road so I will call Lynn Downy More

by Hossy83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service, Carly
January 07, 2021

Great service and friendly knowledgeable employees. They went all out to solve my problem. I recommend Marshall Ford to everyone. They are the best in the business! More

by gditson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
December 24, 2020

We had just returned from a trip to Lake Ozark .After We had just returned from a trip to Lake Ozark . After pulling into the garage, I noticed a large green puddle coming from the drivers side. We ca More

by Bellenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Justin
December 24, 2020

Great job. Thank you. I scheduled appointment for 7:00 am and dropped truck off day before. Truck was done before 8:00. They called me early to pick it up More

by gaehlecontracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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