Clement Hyundai - Service Center

I was disappointed this time with your services center. Called to make an appointment for an oil change and it was scheduling 2 months out. A message popped up on my car and the person on the other line sc Called to make an appointment for an oil change and it was scheduling 2 months out. A message popped up on my car and the person on the other line scheduled me 5 days later. Got to the dealership, sat down and all I heard for an hour was the service manager loudly yelling and cussing. At who not sure but if my son would of been with me I would of said something. More

I am very impressed with this Dealership dealership. They do what they say they’re going to do plus a bit more. They do what they say they’re going to do plus a bit more. More

Not enough staff ! First time for this occurrence , oil change and my 60 k maintenance is due , unable to do maintenance because only one man working is what the derive First time for this occurrence , oil change and my 60 k maintenance is due , unable to do maintenance because only one man working is what the derive management had said . 3 people had checked in and all 3 scheduled their appointment to wait , the service manager not happy and he asked all of us on how we scheduled our appointment. If I didn’t buy my vehicle at this dealership I would not return! I have to come back for maintenance , it’s very sad that you can’t get help . I will continue to go to your one and only one dealership for maintenance on my vehicle so I can not void my warranty . Oh yes I can go to one other dealership it’s the Suntrup on Lindbergh in South county , from where I live it would take me an hour and half one way . All of us in the waiting area not happy . Could you offer free bottle water for the people waiting . Also my tires were low on air and of course no air was placed in , so I had to come back . Very poor customer service. More

Everyone is very nice and polite. My car was in on time and out on time and the job was done right My car was in on time and out on time and the job was done right More

Made 2 apts. for a tire rotation and it was never done. Overcharged for an oil change, just very disappointed. Lack of communication and understaffed for a tire rotation and it was never done. Overcharged for an oil change, just very disappointed. Lack of communication and understaffed More

The service department was ready for me at my scheduled time. They were expedient in performing my service request. I had a coupon for the service but my service representative found a better coupon and it time. They were expedient in performing my service request. I had a coupon for the service but my service representative found a better coupon and it was greatly appreciated. The waiting area was clean and the staff inside the dealership was friendly. More

I had a great experience here everybody was nice and helpful. The wait time wasn’t long helpful. The wait time wasn’t long More

Went on for normal oil change and tire rotation. They were faster than I expected. I have spent up to 2 hours waiting at order places, here 30 minutes and I was back out the door. They were faster than I expected. I have spent up to 2 hours waiting at order places, here 30 minutes and I was back out the door. More

Not very informative about the oil consumption test. They over filled it by a quart which’ll definitely sabotage the test. Then they informed it was only a quarter quart over and confirmed it wouldn’t i They over filled it by a quart which’ll definitely sabotage the test. Then they informed it was only a quarter quart over and confirmed it wouldn’t impact the test. I had another dealer look at the oil and confirmed it was a least half a quart over. More

Took four times for them to get my car fixed for my AC to work. I have left four messages for the general manager and have never received a phone call back. They said that they checked and filled all my flui work. I have left four messages for the general manager and have never received a phone call back. They said that they checked and filled all my fluids but yet my windshield fluid was empty when I picked up my car More