Cleo Bay Honda

Elaine, Sheila were exceptionally thorough in explaining the purchase process, Elaine explained the functions of the navigation system, the hands free link, imported my phone into the system and went over a the purchase process, Elaine explained the functions of the navigation system, the hands free link, imported my phone into the system and went over all the features of the automobile. Steve in service was very helpful with the installation of the rearview mirror. Keith, the business manager also was extremely helpful, courteous. The purchase of our Honda Accord Coupe was the most pleasant buying experience of all our automobile purchases. Thanks, Cleo Honda More

Cleo Bay and Dillion Gooding were very professional and responsive to our cares. They were very straight forward and clear in our dealings. We are very pleased and would recommend them to our freinds and f responsive to our cares. They were very straight forward and clear in our dealings. We are very pleased and would recommend them to our freinds and family. More

This is the third car I have purchased from Cleo Bay Honda. They are so great I keep coming back. Couldn't believe how fast the paperwork was done. No pressure sales! Honda. They are so great I keep coming back. Couldn't believe how fast the paperwork was done. No pressure sales! More

Everyone was friendly and helpful. Even after the sale was made and we were about to drive out of their parking lot, Elaine Mirabel took the time to install Pandora into our new Honda. was made and we were about to drive out of their parking lot, Elaine Mirabel took the time to install Pandora into our new Honda. More

After driving minvans from two other dealerships, we came to Cleo Bay and was met in the parking lot by Jim Smith. He was very friendly and knowledgeable about the 2012 Odyssey. He spent alot of time explai to Cleo Bay and was met in the parking lot by Jim Smith. He was very friendly and knowledgeable about the 2012 Odyssey. He spent alot of time explaining the features before we even took it for a test drive, and afterwards worked with us to get what we wanted at a good price. the next day, he came in on his day off to go thru everything once agian when we picked up our first Honda ever! Jim went way above what was necessary or offered by other dealerships. Thank you. More

I enjoyed my experience with cleo bay honda as always since (Brent) was their miss him! But overall the sales man Daniel Rodriguez is the best and I would'nt want to look at another dealer or sales perso since (Brent) was their miss him! But overall the sales man Daniel Rodriguez is the best and I would'nt want to look at another dealer or sales person if I have to purchase another auto as long as I have a residents here in texas. Daniel was very patient and honestly working to make us comfortable even if it took half the day he went out his way to get the results we wanted. My family and I was happy to spend the day with him and he was so helpful more than he knows. I Thank him for his generosity and making us comfortable to be able to have a great SUV and be able to afford it! Keep it up and you will be manager cause you deserve it!! Have a Happy New Year!! The Woods Family!! More

I love my Honda!! I walk in and drive out, how great is that! Cleo Bay Honda, takes care of their honda customers and lets the customer decide what they want, No Hassles! But most of all Mr. Danny Rodrique that! Cleo Bay Honda, takes care of their honda customers and lets the customer decide what they want, No Hassles! But most of all Mr. Danny Rodriquez my sales rep, knows exactly what I like, need, and want in a car. Danny always proffesional, makes every transaction smooth and really cares about his customers. I am very happy with my "Sexy Black Accord"!! More

Elaine Mirabel and Sheila Brown helped me purchase a pre-owned Yukon yesterday. I emailed a few days before going to the store, and Elaine was willing to work up some numbers even before seeing my trad pre-owned Yukon yesterday. I emailed a few days before going to the store, and Elaine was willing to work up some numbers even before seeing my trade-in. Of course the number was low, but the fact they did that work at all made earned some points. When I got the store, I did have to wait for 10-15 minutes before I could talk with either Sheila or Elaine, but when Elaine got to me, she was dedicated to me. She was very easy to work with and we struck a fair deal pretty quickly. The financing they were able to extend was very good. Leroy the finance guy was easy going, efficient, and fairly low pressure on the extended warranty. He had me signed and out very quickly. This was one of the smoothest and low stress car buying experiences I've had. The final test will be how the truck's missing Nav DVD will be handled. Elaine said the parts guy would get it overnighted and then they would overnight it to me. I checked with Elaine and Sheila a few times to make sure it would be overnighted, not mailed or ground shipped. My scores will go up if I get the DVD by next Tues - that will be full service. There was a negative thing that stood out. The sales people not helping me were not very friendly. They never really looked at me or smiled. a few walked past me several times. A few of them wandered around texting or talking with a co-workers, seemingly oblivious to the fact a customer was right there. Odd. To sum it all up, though, it was a positive experience and I would definitely go back to Cleo Bay. UPDATE 11/15/11: The Nav DVD mentioned above came today, as promised. Elaine did a nice job of informing me of the shipping status. I am very pleased with the way this was handled. My Cleo Bay experience was definitely positive! More

ok this makes no sense i supposedly "won" a sweepstakes from these guys when im in debt that i qualify for a 20k loan.... think about that this company is so strapped for cash its going for peo sweepstakes from these guys when im in debt that i qualify for a 20k loan.... think about that this company is so strapped for cash its going for people who would regularly be naive enough and not make a comment about it eventhough they are doing nothing but plunging YOU further into debt im a verteran myself so i see the damage that could do to a E1 for the rest of their life. get a better marketing strategy, really guys, thanks for reminding me im broke, yet not easily taken advantage of, at the moment and thank you for reassuring me this is all BS because my buddy got the same letter he "won" the sweepstakes as well and guess what all 4 other winners are the ..except me and him XD god you guys really dont care about your customers at all do you? This yet again shows that car dealers are so slimy and greedy they would put our nation's heroes in debt to make a profit, great marketing startgy in a military town, idiots. More

Ken is dismissive and condescending when there is an issue. We have bought several cars from the dealership before, and the service was much better in the past. It is disappointing that in today's mark issue. We have bought several cars from the dealership before, and the service was much better in the past. It is disappointing that in today's marketplace that consumers are treated in this manner. Our vehicle is 3 months old, bought new at Cleo Bay. More