Cleo Bay Honda

Terry Treece @ Cleo Bay Honda I have purchased 3 cars from Terry over the last 10 months. His customer service excellent. He is quick to respond and works the best deal for you h I have purchased 3 cars from Terry over the last 10 months. His customer service excellent. He is quick to respond and works the best deal for you he can get. I didn't feel like I was given the run around or the short end of the stick. In May, I purchase a Pilot and loved it, but decided to downsize. I emailed him and he was quick to respond. Once I finalized the deal on our Civic I decided to get info on our Van. The service was the same. He kept me in the loop and made the process very simple. I have puchased at least 10 vehicles from Cleo Bay over the last 18 years and I have gotten good service each time. More

Excellent dealership and wonderful salesman, Zachary Lopez. Excellent buying experience. Zachary Lopez was friendly and knowledgeable. The dealership is spotless (even the restrooms). I can't say enough! And, Excellent buying experience. Zachary Lopez was friendly and knowledgeable. The dealership is spotless (even the restrooms). I can't say enough! And, I LOVE MY NEW FIT! More

Best Car Buying Experience Ever!! We were looking at new cars on the internet and requested that a dealer contact us with a quote. We were put into contact with Elaine Cloud at Cleo Ba We were looking at new cars on the internet and requested that a dealer contact us with a quote. We were put into contact with Elaine Cloud at Cleo Bay who contacted us right away via email introducing herself and stating that they would be very competitive with dealers in the Austin area. When we decided on a Honda Accord EX, I contacted Elaine via email with what we wanted and what we were trading in. After a couple email exchanges to confirm information, she came back with an offer that no dealer in Austin or Round Rock could meet. I called to confirm that her offer was legitimate and she said yes so we agreed to the offer. The only trouble was that they didn't have the car in stock but she found one in Houston to bring in. But, we were saving a lot of money so that was OK. We went to the dealership to sign the papers and it was the most stress-free car buying experience I have ever had. We walked in, they confirmed the numbers on a worksheet/Purchase Order and 20 minutes later we were signing documents with the Finance Manager, "Mac". We also opted for the extended warranty because we plan on keeping the car for a long time. I had priced extended warranties with my credit union and the one through Cleo Bay was through was less expensive, covers everything except stains scratches and normal maintenance items and is through Allstate Insurance. They gave us a loaner car to drive until ours came in from Houston. In the meantime, they were able to get us financed with American Honda for an even better rate than our credit union and we switched financing to American Honda. When our car came in, they delivered it to our house at no additional charge! Folks, if you are wanting to buy a Honda, contact Elaine at Cleo Bay. She was very aggressive in making sure we got the best car for the best price with the best financing all while keeping the buying experience easy as possible! More

Repeat customer We are military living in a military town. No dealership will I ever recommend in Killeen Texas. They take advantage of soldiers beyond control. Howev We are military living in a military town. No dealership will I ever recommend in Killeen Texas. They take advantage of soldiers beyond control. However Cleo bay honda has given us the second time in the last 2 years outstanding customer service and courtesy. Henry was AGAIN our sales person. At no time did he rush us, push us or give us an Ridicoulous deal. He was pleasant respectful and it's fun to shop for a vehicle that fits your budget and our liking. I will again come back and recommend Cleo bay and especially Henry if you would like to have a car shopping experience that makes you feel appreciated. As a customer you work hard for your money why not got what you want with the best experience. Thank you Henry again. We will see you soon. Ute and Dave More

2014 Honda Accord LX I was really impressed with the Internet team. I was shopping at numerous dealers and they were the best....provided the best service and price. I was really impressed with the Internet team. I was shopping at numerous dealers and they were the best....provided the best service and price. More

The best sales representative!!! Terry Treece, is the best sales representative I have ever worked with, He was very friendly and fulfilled all the wishes that I wanted in my new Hond Terry Treece, is the best sales representative I have ever worked with, He was very friendly and fulfilled all the wishes that I wanted in my new Honda Accord Sport. To sum up my experience SIMPLY AWESOME!!! More

Wonderful Buying Experience I wanted to write to share my wonderful experience with the team at Cleo Bay Honda. About 5 years ago my wife purchased a new Honda Accord from Elain I wanted to write to share my wonderful experience with the team at Cleo Bay Honda. About 5 years ago my wife purchased a new Honda Accord from Elaine Cloud and had a very pleasant experience. Last month, when I decided to look at a new Accord myself, we went by to see if by chance she still worked there. Not only were we happy to find that she still worked there, we were blown away that she remembered my wife and her field of work. Ms. Cloud was professional and a pleasure to work with. She was patient and supportive as I looked at different finance deals and compared local prices. Despite learning of a condition with my trade that decreased its value, she worked with us to provide what I believe was a fair deal on our trade-in. When a deal was agreed upon, I felt very good with it and felt confident that Ms. Cloud had worked hard to provide me with the best car and price available. I then met with Mr. Neil Farris who also was professional and efficient making the finance portion of the day quick and painless. Happy to know that a local business works this hard to make customers happy. More

My experience at Cleo Bay with Elaine Cloud I just wanna say that Elaine Cloud is such an awesome professional person, We live in Waco and bought our Civic from Cleo Bay 2 yrs ago, she had our p I just wanna say that Elaine Cloud is such an awesome professional person, We live in Waco and bought our Civic from Cleo Bay 2 yrs ago, she had our paperwork ready and the car we picked out ready to go when we got there. Cleo Bay and all of it's staff were so friendly through the purchase of our new Honda Accord. Thank you Elaine and Cleo Bay! More

Fabulous Service - My first car purchase over the phone I just purchased a Honda from CleoBay when I was all set to buy from a dealer in Austin. Elaine pinged me after an internet search and convinced me sh I just purchased a Honda from CleoBay when I was all set to buy from a dealer in Austin. Elaine pinged me after an internet search and convinced me she could meet or beat the price in Austin. Although I had to wait for the car to arrive for a couple days, the car was sent right to my door step with all the paper work and the process was clearly communicated to me ahead of time. The service was phenomenal and the car was sent after hours to accomodate my schedule. I have never had a car buying experience like CleoBay and I definitely intend to use them for future purchases. Highly recommend them to anyone looking for a Honda! More

FABULOUS -- the smoothest car buying experience EVER! Elaine worked w/us the way internet buyers like to buy - emailed best price saving us time, money, stress-free! Worth the drive from Austin. Elaine worked w/us the way internet buyers like to buy - emailed best price saving us time, money, stress-free! Worth the drive from Austin. More