
Cleo Bay Honda
Killeen, TX
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Great sales team. This is our family’s go to car dealership since 2000. Deleana was great in giving suggestions and showing what was available. This is our family’s go to car dealership since 2000. Deleana was great in giving suggestions and showing what was available. More
They were very thorough with what needed to be taken care of. They explained everything that might not make sense to a normal person. They were very kind and compassionate. They would let me know an new upda of. They explained everything that might not make sense to a normal person. They were very kind and compassionate. They would let me know an new update or letting me know how long I needed to be there. More
Great service person great customer service. This is the reason I will go back. Prices like any other major chain. But better because they know Hondas. This is the reason I will go back. Prices like any other major chain. But better because they know Hondas. More
Lance was very courteous and professional but he was the 2nd advisor I spoke with. The first advisor I spoke with never did anything to help with writing the service ticket. After about 30 minutes of wait 2nd advisor I spoke with. The first advisor I spoke with never did anything to help with writing the service ticket. After about 30 minutes of waiting outside I went back in and stood at his desk never to be acknowledged until I asked if he was going to write up a ticket. He then said Lance was working on it. Lance said he didn't know anything about it and said he was never told anything about writing it up. Again Lance was great to work with is why only 4 stars. More
Friendly staff! Prompt service! Good price! Didn’t have to wait forever for paperwork like other dealerships! Highly recommended! Prompt service! Good price! Didn’t have to wait forever for paperwork like other dealerships! Highly recommended! More
Everyone I encountered was friendly, helpful and courteous. The service rep Parish made sure everything was taken care of.and Joann got me in a loaner quickly. All work was done the same day and th courteous. The service rep Parish made sure everything was taken care of.and Joann got me in a loaner quickly. All work was done the same day and the check out process was easy. More
I recently had the pleasure of purchasing a vehicle at Cleo Bay Honda, and I couldn't be happier with the experience. Michellie Marshall, my sales associate, was excellent at her job. She was knowledgeabl Cleo Bay Honda, and I couldn't be happier with the experience. Michellie Marshall, my sales associate, was excellent at her job. She was knowledgeable, professional, and patient throughout the entire process. Michellie took the time to understand my needs and helped me find the perfect vehicle, without any pressure. Her friendly attitude and attention to detail made the whole experience smooth and enjoyable. I highly recommend Cleo Bay Honda, and if you're looking for a great experience, ask for Michellie! More