Coast Buick GMC

Costly Diagnostics and insencative treatment April 19, 2017 As required per dealership I took my 2011 Buick Regal in for Quote "A/C Service, Evap Core Clean out in engine for improved A/C. I wa April 19, 2017 As required per dealership I took my 2011 Buick Regal in for Quote "A/C Service, Evap Core Clean out in engine for improved A/C. I was very satisfied with the service and care. The A/c is working but just not quite as cold as what one would expect after having it serviced and a new filter installed. I called and made an appointment to have it checked out. May 5, 2019 took my car in to see why the A/C was not giving me a level of cold as one would expect. First thing out of the Technicians mouth was I needed to pay over $100.00 for a diagnostic test! I told him I don't have that much money as I am on very tight budget and semi retired. Quote "Sorry to hear that, your keys are in your car, have a good day! End of my "Quality Experience". You can go to Pep Boys or Sears and get a free diagnostic test. I was told that the A/C Service I paid for would improve my A/C's performance. It did not. I cannot accept the fact that I need to pay for you to check the A/C. after paying over $160.00 just a couple of weeks after I had this service. My feeling when the Technician said "Sorry to hear that, your keys are in your car, have a good day" were, I was to just get lost loser. Very poor experience for me. More

Big thanx to the GMC side for once again servicing my mazda My past two service visits to Mazda for services has landed me back at the GMC side for the service work. I really appreciate GMC for going out of the My past two service visits to Mazda for services has landed me back at the GMC side for the service work. I really appreciate GMC for going out of their way to work me in when mazda couldn't and it's nice to see some of the old familuare faces again. More

the best experience i ever had at this dealership Bill Hill was a Professional and knowledgeable service Manager did everything possible to get GM. to cover the warranty service on my vehicle. .They Bill Hill was a Professional and knowledgeable service Manager did everything possible to get GM. to cover the warranty service on my vehicle. .They did the service on the air cond. And got my car back the next day like they promised. More

It was very good I have nothing negative to say about the service. We appreciate the good work that you do and have been satisfied all along the way. I have nothing negative to say about the service. We appreciate the good work that you do and have been satisfied all along the way. More

Excellent service. Bill went out of his way to make us comfortable & made sure that our vehicle was taken care of properly. Felt that Bill was honest & very knowledgeabl Bill went out of his way to make us comfortable & made sure that our vehicle was taken care of properly. Felt that Bill was honest & very knowledgeable. More

Excellent Service The manager was very welcoming in setting up our appointment. They listened to my concerns about the air conditioner. Even though the tests did not The manager was very welcoming in setting up our appointment. They listened to my concerns about the air conditioner. Even though the tests did not show any evidence of any thing wrong with the air conditioner, they believed my concerns and documented (and didn't treat me like I didn't know what I was talking about). The mechanics are well trained and very excellent in what they do. I am very happy we switched from our previous dealership to Ed Morse Buick, GMC, Mazda Port Richey. More

Great service visit Service provider was excellent and prompt. Hector is always respectful and ready to help with any maintenance problems. He hand washed my car and chec Service provider was excellent and prompt. Hector is always respectful and ready to help with any maintenance problems. He hand washed my car and checked everything. More

Exceptional Very happy! Howard was a joy to work with. My experience with Ed Morse Auto plaza was fast, easy, and relatively painless. Bo was a pleasure to deal w Very happy! Howard was a joy to work with. My experience with Ed Morse Auto plaza was fast, easy, and relatively painless. Bo was a pleasure to deal with, and I would recommend any and all of my friends to visit Ed Morse. More

Excellent service department My service writer Bill Hill is just outstanding , thorough, and just a nice guy !!! He asks all the Wright questions makes sure I have transportation My service writer Bill Hill is just outstanding , thorough, and just a nice guy !!! He asks all the Wright questions makes sure I have transportation your lucky to have a guy like this . More

THE BEST EVER! I have been using Tom since 1999 and have no reason to use anyone else. I can tell him what I need and what I can speed, and he does it. I might tak I have been using Tom since 1999 and have no reason to use anyone else. I can tell him what I need and what I can speed, and he does it. I might take a little time, be he has never failed me. I got my new car on 3/21/17 and I had 2 people already ask me for his card, because of how he works for the client. A. Taylor More