Coast Cadillac Port Richey

Bought new XT5 for cash. In and out in very short time with no problems. Would recommend them to everyone. In and out in very short time with no problems. Would recommend them to everyone. More

Our salesperson Chis was truly amazing, he went above and beyond to be sure he answered all of our questions and when we returned he again took time to answer our questions. He’s awesome at what he does!! Th beyond to be sure he answered all of our questions and when we returned he again took time to answer our questions. He’s awesome at what he does!! Thank you 😊 More

Terrible experience working with this dealership. Absolutely horrible customer service. I have worked with numerous dealers in the area during my car buying experience and none of them have been as u Absolutely horrible customer service. I have worked with numerous dealers in the area during my car buying experience and none of them have been as unprofessional as this one. “The customer is always right” is not a phrase that is practiced at this dealership, and they will treat you as if it is a privilege for you to buy a car from them. And don’t even bother having a car moved from another dealership. I had a car moved to the dealership, test drove it, made it clear that I was still interested in it, and was contact with my salesman on Saturday about coming back in to test drive it again. Due to personal issues, I was unable to come in on Sunday to test drive it again (even though the salesman I had been working with was off work Sunday and Monday) and reached out to the salesman on Tuesday about coming back in for another test drive, only to be told that since our conversation on Saturday, the manager at the dealership was having the car moved off the lot the next day. No one contacted me to tell me they were planning to move it or to see if I was still interested before doing so, despite the fact they have my cell phone and email address and had been contacting me almost everyday. Then, when I voiced my displeasure about not being informed, they acted as if this was a ridiculous request and that I was wrong for wanting to be contacted. All in all, I had a terrible experience working with this dealer and would not recommend them to anyone. More

Plan on going there for all my vehicle needs. Nice people Great service Thank you Nice people Great service Thank you More

So, here is how I spent over 4 hours of my Saturday. Go to buy this car, test drive, fill out paperwork, paying cash. Get to the point of getting a temporary tag and paying, and Robby notices the temp tag to buy this car, test drive, fill out paperwork, paying cash. Get to the point of getting a temporary tag and paying, and Robby notices the temp tag says the car is black, it’s not, it’s red. The finance manager says “oh, that doesn’t matter” and I say “yes it does, we will get arrested for driving a car that doesn’t match the tag”. He gets annoyed and has someone go check the VIN number, it’s wrong. Mind you I have already added it to my insurance and our tags are transferred over etc. He says wait just a minute. We are left alone in the office for forever and I say i BET they come back and say the car is more money. Sure enough!! The manager comes in, and says sorry, we had the wrong sticker on the car and it’s OVER $10k more than we are paying. What the actual FU#%^. Is this the most blunt at bait and switch you have EVER heard of?!?! Of course we left, with nothing but a wasted Saturday and a couple of 10 cent bottles of water. NO ONE should buy anything More

Very Disappointed I traded in my Anniversary Edition Cadillac Eldorado I had shipped from Hawaii. They took advantage of me for about 3 years. At 74,000 miles, and th I traded in my Anniversary Edition Cadillac Eldorado I had shipped from Hawaii. They took advantage of me for about 3 years. At 74,000 miles, and thousands of dollars later, the engine blew up. So I got an SRX from them. Thinking everything was up to date. Nope; Needed new tires. $800. Oil change. $130. Transmission Service. $211. Maintenance schedule says I need new spark plugs. $450. So disappointed that they sold me a car that was not maintained. You would think, buying a Cadillac from a Cadillac dealer, would be the right thing to do. Not so. I was taken advantage of. I’ve only had it 6 months. Sad Scott More

I tried to buy a Chevy Spark EV (used) from them this week, but they would not come down even $1 from the advertised price. Additionally, they added $799 for clear blue sky, then mocked me when i asked week, but they would not come down even $1 from the advertised price. Additionally, they added $799 for clear blue sky, then mocked me when i asked for a better deal. I will buy my car elsewhere. More

Excellent Purchase Experience! We had a great transaction, as we recently traded in 2 different model vehicles for one new XT5. Bruce and Paul at Autonation in Port Richey were fan We had a great transaction, as we recently traded in 2 different model vehicles for one new XT5. Bruce and Paul at Autonation in Port Richey were fantastic to work with and made (what could have been a difficult) very easy. Of course, it always helps when the buyer/consumer does their homework in advance. We were in and out with the new XT5 in approx 3 hours total. The Sales team took the time to understand our needs and only then helped provide our solution. They answered all questions, reviewed all features and options, toured and intro to the Service Mngr, and no back/forth price haggling. Bottom Line; we just couldn't be more pleased with this sales person and dealership! More

The worst car buying experience of my life It took over 8 hours spread out over 2 days as I attempted to buy a car for Cash, no financing. I prepaid for the car. FINALLY, after numerous lies, It took over 8 hours spread out over 2 days as I attempted to buy a car for Cash, no financing. I prepaid for the car. FINALLY, after numerous lies, excuses and delays I insisted that they give me my money back and I walked out. The story is much longer than this but just save yourself headaches and go somewhere else. More