Coast Cadillac Port Richey

Goog experience Bruce help me out a lot.I live out of state found the car on the internet.I deposited money on the car and they reserved it for a week ,I don't know t Bruce help me out a lot.I live out of state found the car on the internet.I deposited money on the car and they reserved it for a week ,I don't know to many dealers that would do that. More

Great Experience I recently purchased 2016 Cadillac CT 6 and 2017 XT 5 Cadillac. This purchase experience was one of the better ones I have had. I have purchased a t I recently purchased 2016 Cadillac CT 6 and 2017 XT 5 Cadillac. This purchase experience was one of the better ones I have had. I have purchased a total of 162 new cars. I recently experienced a failure of the air conditioning system of the CT 6. Although the service department was very accommodating the necessary parts were not available. Dealing with my sales person Bruce and Primarily with Jackson Bender, the General Manager, I was overwhelmed to learn that they went to a competitor dealer and negotiated for one of their cars to exchange the air conditioning components necessary for the repair of my car. In my 51 years of purchasing automobiles I have not found a dealer as concerned about my welfare as I have with Jackson Bender and Bruce, the sales representative. My overall opinion is that this dealership is devoted to customer satisfaction and consideration for their customers. I realize it is easy to complain but think it is necessary to identify a positive experience both in the purchase and especially the repair requirements of my new car. More

Awesome sales and service I have been a loyal customer of Auto Nation, Port Richey, for many years. Bruce Pileggi was EXTREMELY patient when helping my husband and me with o I have been a loyal customer of Auto Nation, Port Richey, for many years. Bruce Pileggi was EXTREMELY patient when helping my husband and me with our new car purchase in 2011. He is knowledgeable, diligent, and always friendly. In fact, I am working with him once again on my next new car purchase. As for service, I wouldn't think of taking my car to be serviced anywhere but Auto Nation, Port Richey. Alfredo Crespo has been my Service Advisor for years. He keeps me informed every step of the way, even during routine maintenance visits. He, like Bruce, is knowledgeable, courteous and a joy to work with. 5 stars overall! More

NO LOYALTY AT ALL After 6 yrs of going to this dealership, bringing them customers, bring them ALL my repairs as well as svc. purchased new and used Cadillac's from the After 6 yrs of going to this dealership, bringing them customers, bring them ALL my repairs as well as svc. purchased new and used Cadillac's from them, they still find it a need to clean out my bank acct. even still when trying to buy another Cadillac from them? WHY? I gave up, went to another dealership & purchased another Cadillac from someone else. I will never again buy from these folks EVER. It is sad they have no loyalty to us locals that built them. Very sad, and the svc dept guy (Yes you Jeremy) that you find it hard to like me, it is obvious you don't, because i complained to your boss that you were a completely slacker in your duties when dealing with me (A customer), my bad Jeremy, i should have just taken it & said nothing, your right, lol. Wow, shame on me for complaining. O well, Never again will i or my family, or friends buy a car from this dealership. We have all learned, yes, they to felt the same treatment, My Aunt & Uncle tried to buy another NEW Cad SUV from them after buying a Deville last time, but they got the same treatment as well & their bank acct & pockets where also tried to be emptied, so they too went & purchased a Brand new Cad SUV from a different dealer last month. Will this place ever learn?. I think NOT. No need to reply Molly, we tried & failed again, even after the last issue we faced, remember?. Sorry, but never again. More

NEVER AGAIN !!!! I consider myself an educated consumer. I did my homework, researched the internet found a 2014 ATS Cadillac I liked, with low mileage at a decent pri I consider myself an educated consumer. I did my homework, researched the internet found a 2014 ATS Cadillac I liked, with low mileage at a decent price. I made arrangements to test drive the vehicle and even received an e-mail stating that the car had been reserved in my name. I thought this was a great way to conduct business quite frankly and was excited at the prospect of trading in my 2012 Jeep Liberty Jet and driving home my almost new 2014 ATS Cadillac. I'm not quite sure what happened overnight, but when I arrived at the dealership to test drive my new car, I was told that I had not reserved it and therefore it had been sold. Huh??? "But I had received an email saying that the car had been reserved for me," I said. "Sorry, the car has been sold to someone else". "The fact that you received an email stating that the car had been reserved for you is a glitch in our system", is what they said. NEVER AGAIN!!! More

No Loyalty at ALL I have been a faithful customer to this dealership for many years 4+, i have paid them to service my Cadillac's, sent them many customers, sent them f I have been a faithful customer to this dealership for many years 4+, i have paid them to service my Cadillac's, sent them many customers, sent them family members to purchase cars from them, even purchased another car from them as well myself, it does not matter to them how great and loyal you are as a customer, it means nothing to them, they will still treat you like a paycheck and try to clean out you bank acct anyway, my loyalty meant nothing to this dealership at all, i purchased a car AGAIN for 24k without any trade in and put 2k cash down, then attempted to trade it that same car back into them 9 months later to upgrade to a brand new SRX (from a 12' CTS ) that i just bought from them 9 months earlier and they would only give me 18k trade in on it they said (& it was in better cond then when i bought it with 4 new tires i added), WHAT, (i found out that Certified means nothing lol), Come on?, Really, i asked why?, i was told i was upside down?, WHY, i didn't trade in any car when i purchased the CTS. Well i had to go to Hyundai to get them to pay off the 23k payoff i still owed on the CTS and then i leased a 15' Santa Fa, again, wow, No Loyalty i tell you from Cadillac, none. Now i have tried to get that extended warranty we paid for back when we purchased the certified CTS *With bald tires* LOLOLOL, i have been put through H E Double Hockey Sticks for the past 3 weeks trying to get my refund. Still do not have it. Through the past 4+ yrs we have witnessed so many different and new faces there in the sales dept etc. Seems they can not keep people on there either?, i wonder why?. I have owned Cadillac's for over 20 yrs. and can honestly say that i will never again in this life time purchase a Goat even from this dealership no less a car. It is sad but it is reality, No Loyalty at all to their paying and faithful customers, O, & I AM THE BAD GUY NOW BECAUSE I AM TELLING THE WORLD THE TRUE FACTS OF HOW THIS DEALERSHIP TREATS THEIR LOYAL CUSTOMERS. Don't take my word for it, go there and make a purchase, you will learn the hard way as we did and as my Uncle & Aunt did and as my best friend did and as my neighbors did and also my cousin did. Never again will i purchase from Autoway -- Autonation or as they were known as Coastal Cadillac again. Also, don't depend on a call back from that service guy, yes him, because you will die waiting for it that will never come, and when you complain to the boss, that svc. guy will really hate you for it, shame on me for telling on him, lol. Thanks for the wild ride Autoway Cadillac. It has been a real eye opening experience. You left me feeling used and abused and damaged. Not cool my friends. More

Crooks!!! My ignition was misdiagnosed. Was told components we're not able to be removed without damaging other parts of the ignition and the components needed My ignition was misdiagnosed. Was told components we're not able to be removed without damaging other parts of the ignition and the components needed to be replaced and given an estimate of $798.00 took the car to suntoyota had the problem fixed within minutes and was only charged for locksmith rebuilding my current ignition which was a small fraction of these crooks estimate! Even after being misdiagnosed no offer of refunding my diagnostic fee of $90.00 More

New Car Buying Experience I rate the process of buying a new car alongside going to the dentist. However, Tracy and Dave, the internet sales people, made this a positive exper I rate the process of buying a new car alongside going to the dentist. However, Tracy and Dave, the internet sales people, made this a positive experience. I acquired a beautiful auto at a reasonable price. More

AutoNation Cadillac is a great dealership with a nice selection of used vehicles. James Zabel was very nice - no pressure. We are so happy with our 2012 Dodge Ram. with a nice selection of used vehicles. James Zabel was very nice - no pressure. We are so happy with our 2012 Dodge Ram. More

Great Buying Experience Bruce and the guys at Auto Nation Cadillac of Port Richey did everything they could to make the deal happen. In addition Bruce's follow up after the Bruce and the guys at Auto Nation Cadillac of Port Richey did everything they could to make the deal happen. In addition Bruce's follow up after the purchase was fantastic, he made sure we had everything we need. More