Coast Cadillac Port Richey

I am a Long-Time customer of AutoNation Cadillac Port Richey and would be lost without them. Alfredo is my Service Advisor, he has always taken great care of me and my Cadillac's over the years, my newes Richey and would be lost without them. Alfredo is my Service Advisor, he has always taken great care of me and my Cadillac's over the years, my newest one being a CT5 Premium Luxury Sedan. The Whole Staff at AutoNation Cadillac Port Richey is like a Family, always friendly and welcoming. They make you feel Special each and every time you see them, just like Family. More

Excellent Service, Excellent Communication! Felt as if I was their only customer!! A VIP experience for sure! Felt as if I was their only customer!! A VIP experience for sure! More

Took my car in for a diagnostic. I was told to diagnose an issue would be $150. 5 hours in and them tearing my car apart everywhere but where I had an issue to try and sell me crap a I was told to diagnose an issue would be $150. 5 hours in and them tearing my car apart everywhere but where I had an issue to try and sell me crap after I had told them at drop off I’m not interested in any other service they call me and tell me they need another $150 to “continue diagnosing” because it was going to take even longer to get behind the radio. I told them absolutely not because I was told $150 to diagnose and you wasted several hours looking at unnecessary crap. Now I still have a car that needs to be fixed. Time to find a new dealership. I went home watched a YouTube video and it took me literally 5 minutes to have the radio completely out of the dashboard. Sounds like a corrupt dealership wanting to charge me for there “free 125 point inspection” I asked them not to do. Update: they did contact me to ask me if they could correct the situation. They did have me come back in they rediagnosed my vehicle, although I wasn’t satisfied with the answer they did justify the situation. I do appreciate that. Thank you. More

Sales extremely knowledgeable as this is my first EV purchase. They spent hours With me,explaining all about the Lyriq features. My purchase went smoothly, I didn't have to do a thing. They handled it a purchase. They spent hours With me,explaining all about the Lyriq features. My purchase went smoothly, I didn't have to do a thing. They handled it all. Highly recommend their dealership. More

Your salesman did a good job, the service was very good. The girl behind the desk also did a good job. The girl behind the desk also did a good job. More

Great Job Jen, The service was very quick and on point. The warranty is excellent. The warranty is excellent. More

Tomas so was very professional and knowledgeable I will definitely go there again to have my car fixed definitely go there again to have my car fixed More

Scheduled oil change and tire rotation took over 3. 5 hours to be performed while I waited in the lounge at the dealership. I was told upon entering that it would only take about 1 hour. I was never i 5 hours to be performed while I waited in the lounge at the dealership. I was told upon entering that it would only take about 1 hour. I was never informed that there would be delays. I had to ask for updates as to why it took so long. I was told they only had 1 technician working. This was at 2:45pm in the afternoon on a Tuesday. More

I always feel like I am treated as an important customer. This is the reason I purchased here and keep coming back. This is the reason I purchased here and keep coming back. More

Professional, courteous and responsive. The three words above sum up my response to your request The three words above sum up my response to your request More