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Coastal Kia - Service Center

Wilmington, NC

4.8
3,462 Reviews

3,462 Reviews of Coastal Kia - Service Center

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October 28, 2021

Customer service is always great. Makes it simple and easy to get vehicle serviced. Any concerns are always addressed. More

by MSGURGANIOUS
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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Oct 28, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star service review and gracious comments. We love the feedback including, "customer service is always great...makes it simple and easy to get vehicle serviced." We strive to deliver a truly exceptional experience to every client during every visits. Thank you for choosing Coastal Kia!

October 27, 2021

Excellent service department and staff! Very attentive, professional and the service manager will return calls in a timely fashion. More

by KWKC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Oct 28, 2021 -

Coastal Kia responded

Wonderful! We sincerely appreciate the five star service review and high marks for our Service Consultant Howard Ramsey. We love the feedback including, "excellent service department and staff." We respect your time and appreciate you going online and sharing your experience. Thank you for choosing Coastal Kia!

October 27, 2021

Great friendly prompt service, clean comfortable waiting areas, extremely pleasant knowledgeable and professional. Car is running like a charm More

by karen78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Oct 28, 2021 -

Coastal Kia responded

We love hearing this! Thank you so much for the five service review. We sincerely appreciate you taking the time to share your thoughts online. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our service team with your automotive service needs. Please call us if you need anything. We are here to help.

October 26, 2021

Courteous staff and a spic and span facility. Service department was exceptional. Great shuttle service. More

by WBTULLOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Coastal Kia responded

Thank you for the five star service review and amazing compliments. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate the high marks for Sam Weisman too. We love the feedback including, "courteous staff and a spic and span facility...service department was exceptional." Thanks again! You are appreciated!

October 24, 2021

Coastal Kia has a warm and non pressuring sales staff. Updated showroom and waiting area as well as a very fast and friendly service center. More

by MARTINAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Coastal Kia responded

Wow! Thank you so much! We sincerely appreciate the five star review and amazing comments. We love the feedback including, "Coastal Kia has a warm non-pressuring sales staff... very fast and friendly service." Our entire staff appreciates you taking the time to go online and share your experience. Thank you for trusting our Coastal Kia service team with your automotive service needs.

October 23, 2021

Service at Coastal Kia was excellent. Everything performed to my satisfaction. I can rely on the service here at Coastal Kia. More

by MOMRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Oct 25, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star service review. We love to hear you "can rely on the service at Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

October 23, 2021

Bob never fails to fully explain what was done to my car and always keeps me up to date on the progress. Coastal Kia customer for life! More

by MRSP1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Coastal Kia responded

Thank you! We love hearing you are a Coastal Kia customer for life!" Bob Tomlin and our entire service team appreciates the gracious comments. We appreciate your loyalty and your business. Thank you for choosing Coastal Kia!

October 22, 2021

My service was excellent Joe was extremely helpful and professional. This was my second time there and am now a huge fan and will be coming back for all my service needs More

by SCOTT.ALDRICH12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe. Not sure of last name
Report | Print
Oct 25, 2021 -

Coastal Kia responded

Thank you so much for the five star review and compliments for our Service Consultant Joe Quinlan. We love the feedback including, "my service was excellent, Joe was extremely helpful and professional." Thank you for trusting our Coastal Kia service team with your automotive service needs. Please call us if you need anything. We are here to help.

October 22, 2021

Great customer service! Very friendly staff! Will do business with them again. Bob was great! More

by TLC10112003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Coastal Kia responded

Fantastic! Thank you! We sincerely appreciate the five star review and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "great customer service.... very friendly staff!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

October 20, 2021

The dealership is clean and the staff are friendly. Great work, everything done was explained More

by josephshepard155
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Oct 20, 2021 -

Coastal Kia responded

Thank you for the five star service review! We love the feedback including, ".... great work, everything done was explained." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive repair needs. Please call us if you need anything. We are here to help. Thanks again!

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