Coastal Kia - Service Center

Great service except for shuttle The technicians at Coastal Kia are fantastic and Howard is the best. Bob, the shuttle driver, is another matter entirely. He is unprofessional and The technicians at Coastal Kia are fantastic and Howard is the best. Bob, the shuttle driver, is another matter entirely. He is unprofessional and once you are isolated alone in the van with him, he decides to yell about politics. More

Wonderful Service The Best In Wilmington Wonderful SERVICEMEN AND LADIES VERY HELPFUL AND FRIENDLY VERY CLEAN WAITING AREA VERY GOOD COFFEE WATER AND SNACKS SERVICE WAS GREAT I HIGHLY RECOMME Wonderful SERVICEMEN AND LADIES VERY HELPFUL AND FRIENDLY VERY CLEAN WAITING AREA VERY GOOD COFFEE WATER AND SNACKS SERVICE WAS GREAT I HIGHLY RECOMMEND COASTAL KIA More

The best service experience I’ve ever had in my life! I have never had a better service experience. Not with Porsche, Audi, Honda or Acura. I have never had a better quality vehicle. It is the reason I wi I have never had a better service experience. Not with Porsche, Audi, Honda or Acura. I have never had a better quality vehicle. It is the reason I will go back and buy another Kia product in the future. More

satisfied customer This dealership always makes me feel welcomed and special. Sam Weisman is always helpful and friendly. He explains everything to me and they go out of This dealership always makes me feel welcomed and special. Sam Weisman is always helpful and friendly. He explains everything to me and they go out of their way to make me feel comfortable. I love my Kia and I know I am in good hands. I always leave with a smile. More

oil change they got me in on time and out when they told me. Great start to our relationship at a small place they worked hard for your business. they got me in on time and out when they told me. Great start to our relationship at a small place they worked hard for your business. More

Sam is the BEST I have dealt with many service departments in my life...Coastal Kia (and Sam in particular) are responsive, helpful and patient. I listen as the othe I have dealt with many service departments in my life...Coastal Kia (and Sam in particular) are responsive, helpful and patient. I listen as the other reps speak with clients. All are top flight More

Love the Service & Personal Attention First of Two Trips. Ordering parts for my car. I loved the one on one service and attention that I received from beginning to end. First of Two Trips. Ordering parts for my car. I loved the one on one service and attention that I received from beginning to end. More

Time is important Very happy with the timing and work done on my Sportage. John was really nice to work with, and I still had all day to goof off. Very happy with the timing and work done on my Sportage. John was really nice to work with, and I still had all day to goof off. More

Service Excellent service courteous employees efficient work - all the qualities that makes Coastal Kia the go to dealership in greater Wilmington- thanks aga Excellent service courteous employees efficient work - all the qualities that makes Coastal Kia the go to dealership in greater Wilmington- thanks again for your quality service. More

The Works - Oil Change I had a good experience at Coastal Kia. Everyone explained real well what was happening and gave me an estimate of how long it would take before they I had a good experience at Coastal Kia. Everyone explained real well what was happening and gave me an estimate of how long it would take before they would be done. The lady in the waiting center was attentive. Only issue I would say is the est time of completion was longer than I was told. I was told about 50 minutes to an hour and I was in there for an hour and 45 minutes. But no complaints overall. More