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Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,415 Reviews of Coastal Kia - Service Center
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March 11, 2020
Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Everyone very pleasant would recommend for anyone to go to Coastal Kia. More
by WOODDUCK0
Verified CustomerEmployees Worked With
March 05, 2020
My experience was good. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. More
by PEREGOYLAW
Employees Worked With
March 03, 2020
Bought my new Kia Forte in December. Unfortunately, I had to repeatedly follow up for my signed docs. Last week had my complimentary oil change and it went flawless. Thanks to Howard. to repeatedly follow up for my signed docs. Last week had my complimentary oil change and it went flawless. Thanks to Howard. More
by NAMSSORG
Employees Worked With
Howard Ramsey
March 03, 2020
Coastal Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the f Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the folks we have encountered have been very nice and we like doing business there. More
by FSFOSTER
March 02, 2020
Amazing staff and exceptional mechanics I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you f I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you feel like you're the most important customer that he has. The mechanics are fast and highly skilled. Kelly, my courtesy shuttle driver, was delightful and a very safe driver. I wouldn't have my little KIA serviced anywhere else. More
by MSMAGGIE_1
Employees Worked With
February 28, 2020
Very courteous and professional. Every e who walked thru waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience. waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience. More
by MARGEFENN39
Employees Worked With
Sorry don’t know name of your rep but he was very helpful. 5star, Jason Stone, Howard Ramsey
February 26, 2020
Bob does it right. Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is the first time I have owned a KIA, I appreciate them taking the time to answer my questions about the service schedule and how things work in the car. More
by MRSP1051
February 22, 2020
Very helpful and kind. Bob went above and beyond to make me feel like I was getting the best help ever. Thank you for everything..... me feel like I was getting the best help ever. Thank you for everything..... More
by DARLENE Nance
February 20, 2020
Every thing went smoothly. Got my car taken in on time and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 mins. Just like I was told it would be. Love it! More
by JANE.BARFIELD
Employees Worked With
Howard Ramsey
