Coastal Kia - Service Center

Maintenance Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job w Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job well done. More

Service I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of the things we told you to fix last time you were here?" Your inspection is overdue, did you get an inspection? You know they won't send you the registration without it." I told them that I had in fact had an inspection and that I was waiting for the sticker in the mail. I was told again that they wouldn't send the registration to me. I waited an hour and a half which was okay with me. I was told I needed all of my brakes redone. When I got home, my brother went to look at the car. The tires were all in the same locations they were in previously. The tires were never rotated so I'd say it's safe to assume my brakes were never looked at either. Very disappointed in the service department. More

Coastal KIA is outstanding! The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the p The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the past, but it stayed on. I have arthritis in my hands and putting air in a tire at a gas station is almost impossible for me to do and very painful. I called Coastal KIA and they told me to bring it right in and they would take care of it. In 40 minutes they fixed my tire (there was a nail in it) and I was out the door even though I could see that they were very busy, that day. As always, John Wigger was very kind and professional and treated me with such great respect. I live in the xxxxxx Junction area and I could have gone somewhere close by but I preferred to drive all the way to Coastal KIA and get the job done right by people I know and trust. More

Sam is great! The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealer The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealership to friends. More

Bob was great to work with! I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick t I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick the car up. I am very happy with my visit and would recommend to everyone. More

Great service Instead of waiting for my car, I decided to use the Courtesy Van service. Fantastic, prompt and the driver, Bob, was very pleasant. Very pleased. Instead of waiting for my car, I decided to use the Courtesy Van service. Fantastic, prompt and the driver, Bob, was very pleasant. Very pleased. More

Friendly dealership. Always a good experience at this dealership. Have always been greeted warmly and they seem to really care about their customers. Ownership recently ch Always a good experience at this dealership. Have always been greeted warmly and they seem to really care about their customers. Ownership recently changed hands but hopefully service will stay the same. Thank you service department! More

Great, service was explained very well. Concerned about making sure I was satisfied with work. Great service and friendly. Explained what work was needed, price and how long it would take. Concerned about making sure I was satisfied with work. Great service and friendly. Explained what work was needed, price and how long it would take. More

Very good service experience. Service employees of Coastal Kia are always friendly, courteous and professional. They make every effort to satisfy the customer. I will continue to Service employees of Coastal Kia are always friendly, courteous and professional. They make every effort to satisfy the customer. I will continue to return for my service needs and recommend this dealership to friends and family, More

Oil chg Excellent service. Car was done quickly and done on time. All services were complete and honored coupon for 34.99. Also did recall. Arrived 10:30 le Excellent service. Car was done quickly and done on time. All services were complete and honored coupon for 34.99. Also did recall. Arrived 10:30 left at 11:45 More