Coastal Nissan

I choose Coastal Nissan for their location and for the products they sell. However, from the first email to the test drive, My experience at Coastal Nissan has been over the top friendly and hassel-free. products they sell. However, from the first email to the test drive, My experience at Coastal Nissan has been over the top friendly and hassel-free. From the moment I walked into the dealership I was greated by Tommy Di Pesa and when I explained who I was dealing with he told me that pearson was gone for the night, but that he would be more than happy to show me the car and answer any questions I might have. Two hours later, I was walking out having leased a 2010 Altima 2.5S. With all this said, I give 5 Stars to Tommy Di Pesa and to all the other people involed in putting my deal together at Coastal Nissan. More

Glenn is fantastic. He is not pushy at all, and seems like an all-around nice guy. I felt very comfortable with him as my salesman because he was accommodating, fair, and listened to what we were saying. like an all-around nice guy. I felt very comfortable with him as my salesman because he was accommodating, fair, and listened to what we were saying. He is also easy to talk to and seems to want to make the customer happy with their sale when they leave the dealership. The only thing that held me back from rating this dealership a perfect "10" were that we waited a long time when discussing prices with the manager. I'm sure this is standard, but the process took about 4 hours even though we were clear from the beginning how much we were willing to pay. More

This is my second new vehicle purchase at Coastal Nissan - first for an Altima in 2006, and this past Saturday the 2010 Cube. A car purchase is extremely major and out of principle I want to buy from a dea - first for an Altima in 2006, and this past Saturday the 2010 Cube. A car purchase is extremely major and out of principle I want to buy from a dealer who I feel really works to earn my business and not just "gives me a great deal", because we know in fact that you'll end up paying nearly the same anywhere. This is why I ultimately chose Coastal Nissan twice. From start to finish, from initial lead to writing the check for the car - these guys are FIRST RATE. They pursued me for the sale in a way that made me feel that they sincerely wanted my business and never used any strong arm sales tactics. The unique thing that impressed me was various sales managers called me at different times - each sincere and professional. They never said "as you can see we're the best" - the approach was "we know there's a lot of competition in the market right now and we really want your business. Let us know what we can do." In person at the dealership, Eben was directed to show me the car, go with me for the test drive, etc. He was very professional - didn't overdo the nicey-nice, not patronizing, etc - very likeable in all ways, but still firm and doing his job to accomplish the sale. Lyndsay in the finance office was really personable and again did her job without being pushy. If I said I didn't want an additional option - no argument, on to the next item. I realize dealers count on these extras to make at least a decent profit on a sale. I was surprised at how small the mark-up % was for the dealers and I verified this from objective websites. We're all in this economy together too - I want to know they're making a fair profit, as odd as that may sound. Clearly this is a well managed dealership and after having dealt with many Boston area dealers I can say without question Coastal is the best of the best. Don't even consider any other Nissan dealer no matter what they promise you - just go straight to Coastal. I'll never by another Nissan anywhere else in New England! More

Overall, my experience has been very good. I made my initial contact through the Internet and Jeff Johnson, who introduced me to Joe Monk when I made my first visit. I found Coastal Nissan to be fair an initial contact through the Internet and Jeff Johnson, who introduced me to Joe Monk when I made my first visit. I found Coastal Nissan to be fair and competitive, but I was really buying a dealership, not a car because I figured I could get a reasonable price at any Nissan outlet. I will say that the Dealer Rater site is taken seriously by Coastal and that is a good thing for auto consumers. But, this also tells me that Coastal cares very much about its image and performance and that translates to great service and a feeling that every customer is important to them... and that sums up my experience so far with Coastal Nissan. Some of the things that impressed me about Coastal Nissan are: Showroom. The showroom was well organized and clean. It had been raining about 3 days straight when I first visited but everything was clean and shiny. Service and waiting area. The waiting area is clean. comfortable and well lit. They offer free wireless so customers can work or be on the web while they wait. But, the most impressive part of the waiting area is the showroom window into the service area so you can see what's going on. It's a well organized an clean working space. very impressive. The bonus for me is that they also offer some service at their site on 3A in Cohasset. Bottom line: I give this dealer an excellent rating and look forward to a long relationship with Coastal Nissan. More

excellant expierence in the whole process. Tom is extreamly knowledgable in the Maxima line. Tom has been accessable since the sale was completed, with some questions I have had. It's good to know th extreamly knowledgable in the Maxima line. Tom has been accessable since the sale was completed, with some questions I have had. It's good to know that once the sale was over,he is still available to me when needed. More

The staff at Coastal Nissan are very professional, yet personal. They worked hard to get us the cars - yes, cars...3 of them - that we were looking for. We couldn't have asked for a more pleasant experien personal. They worked hard to get us the cars - yes, cars...3 of them - that we were looking for. We couldn't have asked for a more pleasant experience "car shopping". This was our daughter's first expeience purchasing her own car. Both John and Mike worked with her to find a new Rogue at a price she could afford. We commend them for making our first-time new car buyer feel so comfortable with her decision. Thanks go out to Lyndsey also for crunching the numbers and handling all the paper work on these deals. It was a pleasure dealing with her. We've only had our cars for a few weeks, but are thrilled with them thusfar. If the service department shines like the sales department, we will definitely be 100% satisfied Coastal Nissan customers. Thanks to all! More

This dealership was recommended by a friend. I had researched the altima and knew that was what I wanted. From my first contact, through test drive, negotiations and purchase, John was very professio researched the altima and knew that was what I wanted. From my first contact, through test drive, negotiations and purchase, John was very professional. He knew his product answering all my questions. It was refreshing to be able to buy a car at a good price without pressure or hassles. More

My first surprise was when I clicked on a link for what I thought was another Nissan Dealer, the home page for Coastal Nissan appeared on my screen. This turned out to be "karma" as described by my wife, bec thought was another Nissan Dealer, the home page for Coastal Nissan appeared on my screen. This turned out to be "karma" as described by my wife, because I know that my experienced far exceeded anything that I would have had at the other dealer. I have bought many cars, including 5 Nissans, 2 of which were Maxima's. This dealership,a first for me, was by far the best one yet. The Sales Assistant, Ben Webber was the most knowledgable auto salesperson I have ever dealt with. Being a bit of a "car buff" with a technical background, I can tell you that Ben, unlike most automobile sales persons, knows his cars and his customers. From insisting on a test drive, to explaining the cars many features and even helping me with a Sirius/XM radio problem, Ben was right there with accurate information and a helpful, pleasant style. When it came time for to discuss pricing, there was no pressure, no "closer" in your face, just a fair price for an outstanding car. Could I have saved a few dollars at another dealer? Maybe, maybe not, but I would never trade a small saving for the hassle and the discomfort of a large volume dealer. As a matter of fact, Coastal's price was exactly my "target" price. I also have to mention that Mike Shea, the Sales Manager was equally low-key, competent and helpful. He saw his role as being there to answer any additional questions and to insure that you were getting exactly the car you wanted and would fit your needs. Bottom line? I am waiting for the re-styled 2011 Pathfinder to be available and if it is a possibility for me, I will heading back to Coastal Nissan to check-it-out. I hope that both of these people will still be there for me. More

I would like to take this opportunity to let you know what a positive experience I had with Nate Billings as my personal sales person. Not only was he extremely professional and courteous, but he made m what a positive experience I had with Nate Billings as my personal sales person. Not only was he extremely professional and courteous, but he made me feel that he was truly looking out for me and what my specific monetary and vehicle needs were. It was a pleasure working with him and I would highly recommend him to anyone that was in the market for a new vehicle. More

I had a very good shopping experience with Coastal Nissan. My sales rep was Tom Dipesa who was great to work with. At first I was interested in leasing a new vehiclye and Tom discussed all availab Nissan. My sales rep was Tom Dipesa who was great to work with. At first I was interested in leasing a new vehiclye and Tom discussed all available options with me (this was very helpful since I had no experience with leasing.) During the test drives, he was able to explain the features of the car in detail using basic terminology. There was no pressure from him to lease or purchase a car on that first day which was refreshing. Many of the other dealers that I went to were very pushy and ended up wasting too much of my time during that initial visit. Once I decided to purchase the vehicle, Tom handled all of the paperwork and instructed me on what I needed to do in order to have the keys in my hand within 2 business days. Although my interaction with Sean Callas was limited, he was also helpful in making my final decision easier. We have a mutual friend, and I felt comfortable knowing that he would not try to mislead me in any way. He had driven the car in the past and informed me that it was a reliable vehicle. All in all, I would recommend Coastal Nissan, in particular Tom and Sean, to my friends and family. Thank you! More