Coastal Volkswagen
Hanover, MA
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1,599 Reviews of Coastal Volkswagen
Great experience! Chris was great and went above and beyond. It’s was an enjoyable experience and I felt like I was never pressured. Thanks James beyond. It’s was an enjoyable experience and I felt like I was never pressured. Thanks James More
Quick and Painless Went smooth. Couldn’t ask for more. Richard was very helpful and made the process stress free. Amanda was also great and got me in and out quickly. Went smooth. Couldn’t ask for more. Richard was very helpful and made the process stress free. Amanda was also great and got me in and out quickly. More
Great Car Purchase Experience My wife and I have purchased several cars from Coastal Volkswagen over the last 10 years and have never been disappointed. During this most recent pu My wife and I have purchased several cars from Coastal Volkswagen over the last 10 years and have never been disappointed. During this most recent purchase we.were fortunate to work with Evan Cochrek as a salesperson. Evan was great, very professional and patient. He took me for several test drives to find the car that worked best for me and I never, ever felt pressured. Not what you typically hear about car salespeople. Evan was handling several customers during our time there and in between test drives so the Sales Manger, Joe Letorney, stepped up and made sure we were taken care of. I was very impressed by Joe's professionalism and willingness to step in and help out his sale staff. Evan helped us find a new Passat to replace our old Passat. We then had the pleasure of working with Amanda Cruz to secure financing. She was fantastic to work with and was able to match the rate that we had secured from our own bank to get the deal done. She was extremely professional and made us feel very comfortable with the process. I would highly recommend Coastal Volkswagen for your next car purchase, you won't be disappointed. More
Very nice dealership Everyone we came into contact who worked at coastal Volkswagen was friendly, sincere, patient and professional. It was truly a great experience. We wo Everyone we came into contact who worked at coastal Volkswagen was friendly, sincere, patient and professional. It was truly a great experience. We would recommend this dealership to everyone. More
Don’t let your stress become the customer’s stress I could tell they were short staffed, and I get that people are stressed. But, I didn’t expect that to become my problem. Also, get more loner cars I could tell they were short staffed, and I get that people are stressed. But, I didn’t expect that to become my problem. Also, get more loner cars. We pay enough to have our cars repaired at the dealership. We shouldn’t be expected to take a Lyft. More
Oil Change - Tire Rotation - Fuel Injection Service I brought my 2019 Atlas in for an Oil Change and Tire rotation. Along with that a Fuel Injection Service was suggested. All the work was completed in I brought my 2019 Atlas in for an Oil Change and Tire rotation. Along with that a Fuel Injection Service was suggested. All the work was completed in a timely manner and Ryan Getzinger and Danielle Crowley did a great job of keeping me informed. The work was completed and the Atlas is running great. More
Very satisfied customer! We were greeted by our no-pressure salesperson, Evan, who was knowledgeable, personable, and helpful. He let the vehicle sell itself while he prov We were greeted by our no-pressure salesperson, Evan, who was knowledgeable, personable, and helpful. He let the vehicle sell itself while he provided us all the information we needed. Evan, and the staff stayed late after closing to help us complete our transaction. Thank you Evan, and the staff at Coastal VW! More
Super helpful, informative, friendly Everyone we worked with was very nice, informative, helpful and not pushy. Very happy with my purchase. They answered any and all questions I had too Everyone we worked with was very nice, informative, helpful and not pushy. Very happy with my purchase. They answered any and all questions I had too without hesitation. More
Thermostat and radiator replacement Workmanship was great but they forgot to hookup my temperature display and I had to make a second trip back to have it connected to work Workmanship was great but they forgot to hookup my temperature display and I had to make a second trip back to have it connected to work More
Very pleased with my experience Everyone I met was very friendly. We drove a couple of cars at first and went away to consider options. The salespeople where helpful but not pushy. A Everyone I met was very friendly. We drove a couple of cars at first and went away to consider options. The salespeople where helpful but not pushy. A week later we went back and tried a couple more vehicles before deciding on a diesel bug. Again, great service and really made the car buying experience easy for me. My only complaint is that I do not live close enough to keep getting my car serviced at the same place. So, yes I recommend them! More


