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Coastal Volkswagen
Hanover, MA
1,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,599 Reviews of Coastal Volkswagen
October 26, 2019
Outstanding customer service Excellent service by Evan. Very easy & pleasurable buying experience. I love my new Jetta! thanks to the entire staff (Evan, Amanda and Joe) at Coasta Excellent service by Evan. Very easy & pleasurable buying experience. I love my new Jetta! thanks to the entire staff (Evan, Amanda and Joe) at Coastal VW for their kind and professional services. I would highly recommend Coastal VW to my family and friends looking to buy a car. More
by yvonne828
Employees Worked With
Joe Letorney, Evan Chochrek, Amanda Cruz
October 26, 2019
The greatest dealership experience in all years We are returning customers and came back for another vehicle to Coastal without thinking twice. As always, great dealer experience in all years. Highl We are returning customers and came back for another vehicle to Coastal without thinking twice. As always, great dealer experience in all years. Highly recommended! More
by Rana Cho
Employees Worked With
Joe Letorney, Evan Chochrek, Amanda Cruz
October 25, 2019
Nice place and service excellent Excellent dealership Service has been excellent My wife loves her Volkswagen Ride from vehicle is fantastic The service and sales person was ju Excellent dealership Service has been excellent My wife loves her Volkswagen Ride from vehicle is fantastic The service and sales person was just great at More
by Jack
Employees Worked With
Evan Chochrek
October 25, 2019
My VW sounded like a rumbling Harley Personalized, caring service. My VW was not fixed by the promised date but that was because our area was without power for 2 days. The dealership ha Personalized, caring service. My VW was not fixed by the promised date but that was because our area was without power for 2 days. The dealership has Lyft rides available to help in scenarios where another car is needed. We did not need this but it was nice to know that there were arrangements available. I thought everybody was very nice & Knowledgeable. My VW sounds & drives like she's brand new - and she is 16 years old! More
by mariasestina
Verified CustomerEmployees Worked With
Ryan Getzinger
October 24, 2019
The young man that helped me was great. I went in for an oil change and problems with my lights. The service was great. I called the same day and got in . They were busy but the wait was no I went in for an oil change and problems with my lights. The service was great. I called the same day and got in . They were busy but the wait was not that bad. More
by lhawes1346
Employees Worked With
Ryan Getzinger
October 18, 2019
Always a good experience 😊 I love my VW’s third one I’ve bought at Coastal ! And 2 Nissan before also at Coastal . I’ve always had a good experience and quick ! This time I went I love my VW’s third one I’ve bought at Coastal ! And 2 Nissan before also at Coastal . I’ve always had a good experience and quick ! This time I went home with my Jetta that day 😊 More
by NICHOLE0879
Employees Worked With
Ron Singer, Richard Grant
October 17, 2019
Coastal Cares Besides being treated like a celebrity on the day of service, when I returned 2 days later after noticing that the mirror knob on my door had popped o Besides being treated like a celebrity on the day of service, when I returned 2 days later after noticing that the mirror knob on my door had popped off, Ryan proved once again that Coastal VW truly cares. While trying to resolve this issue, Ryan went out to the lot, and there he literally stepped on the knob! I returned to Coastal VW after getting a call from Ryan of his amazing find, and he was able to reattach the knob, saving me over $100 - the cost of having to replace the entire side mirror unit. My experience with other dealers I have used, would have turned out quite the opposite - having to replace the entire unit. Coastal VW’s honesty and respect for their customers’ time and money was much appreciated and deserves to be shared! More
by pludwig1227
Employees Worked With
Ryan Getzinger
October 16, 2019
Friendly Service Aaron, was pleasant and very knowledgeable about VW products and automobiles in general. He was a pleasure to talk with. Friendly and knowledgeable se Aaron, was pleasant and very knowledgeable about VW products and automobiles in general. He was a pleasure to talk with. Friendly and knowledgeable service. Will recommend to friends. More
by goldeneye13
Employees Worked With
Aaron Jacobs
October 16, 2019
very much satisfied Thank you for a great humanistic experience to service. Clean complete service event. Very courteos, freindly and thorough event. all vehicle settin Thank you for a great humanistic experience to service. Clean complete service event. Very courteos, freindly and thorough event. all vehicle settings returned to my settings, including the front seat. More
by hwmessmer
Employees Worked With
Kris Lipomi, Chris Ryan, Evan Chochrek, Ryan Getzinger, Danielle Crowley
October 15, 2019
Wonderful Experience My son and I went in to Coastal to look at leasing a car for him to go back and forth to college. We had a hard stop at a certain price and Coastal w My son and I went in to Coastal to look at leasing a car for him to go back and forth to college. We had a hard stop at a certain price and Coastal was very accommodating. They were not pushy at all- just asked what we needed and they came through. We worked with Abigail Sargent, and she was AMAZING. Five star review because of her! I would totally recommend her and the dealership. Even Amanda in Finance was great- it was one of the best car dealer experiences we have had. More
by Beth
Employees Worked With
Abigail Sargent
