Coastal Volkswagen
Hanover, MA
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1,599 Reviews of Coastal Volkswagen
Great experience! My car buying process was a difficult one, I went to a few dealerships and had bad experiences at many of them! But I’m so happy I chose Coastal VW in My car buying process was a difficult one, I went to a few dealerships and had bad experiences at many of them! But I’m so happy I chose Coastal VW in the end. Kris, Joe and Melissa were SO easy to work with. They were respectful, not pushy, up front and made the process really simple. Customer service goes a long way and that’s ultimately why I chose to buy my new Jetta at Coastal! Thanks so much and will be recommending you all to my friends & family. More
Smooth Salesman Evan was great found the car we have been looking for. Wasn't pushy but very well informed. Amanda was professional and didn't try to push al Salesman Evan was great found the car we have been looking for. Wasn't pushy but very well informed. Amanda was professional and didn't try to push all of the warranty plans. She had us review them but wasn't saying you need them. Nice to deal with. More
Love my new Golf Sportwagen! I had tons of help from Evan who made the car buying experience so much smoother than expected. I got a great deal on a great car and I am so happy ab I had tons of help from Evan who made the car buying experience so much smoother than expected. I got a great deal on a great car and I am so happy about it! I can not recommend Evan and Coastal VW enough! More
Fast and Easy! From the minute I walked in to the minute I left, I felt taken care of and appreciated. The work was done quickly. And I LOVED getting a video update! From the minute I walked in to the minute I left, I felt taken care of and appreciated. The work was done quickly. And I LOVED getting a video update! Thank you for a really great experience... More
Another great experience! This is my second car purchased from Coastal Volkswagen. Purchasing a car can be stressful, but Evan had made the process simple and easy. The car I w This is my second car purchased from Coastal Volkswagen. Purchasing a car can be stressful, but Evan had made the process simple and easy. The car I was purchasing was located elsewhere however they made sure they brought the vehicle to me and had it serviced within just a few days. Would highly recommend! More
Great Customer Services. The staff was very helpful I was impressed further when I received the video walk around the vehicle by the technician detailing all repairs was great The staff was very helpful I was impressed further when I received the video walk around the vehicle by the technician detailing all repairs was great and unexpected. More
Professional and nice! Great staff at coastal- have had only positive experiences there to date! Professional and friendly service team. In and out quickly as well which is Great staff at coastal- have had only positive experiences there to date! Professional and friendly service team. In and out quickly as well which is always appreciated. More
Staff is very courteous and Coastal does great work I brought my 2019 Atlas in for routine service. The work was completed in a short time and the staff was very helpful. Excellent job!!! I brought my 2019 Atlas in for routine service. The work was completed in a short time and the staff was very helpful. Excellent job!!! More
It was TERRIBLE I waited 1.5 hrs for a loaner car which I was told would be there for me, it wasn’t and the service person I was dealing with LEFT FOR THE DAY without I waited 1.5 hrs for a loaner car which I was told would be there for me, it wasn’t and the service person I was dealing with LEFT FOR THE DAY without letting me know the loaner still was NOT AVAILABLE! This was at 515pm........they close at 530!! I took my car and left! I was never contacted by ANYONE the next day about the repairs that needed to be done,( not that I would have gone back there anyway). I took my car to another VW dealership that night and I got a loaner and my repairs without ANY ISSUES!!! Coastal also didn’t mention that my car needed 2 recalls! The customer service there is awful, I will NEVER take my car there again !!! My family owns 8 Volkswagens I will make sure none of these cars are ever serviced at coastal More
Buy a car I have not expected a week to deliver my car never sent me past I’m still waiting, the process is too long what can I do I have not expected a week to deliver my car never sent me past I’m still waiting, the process is too long what can I do More


