Coastal Volkswagen

Timely repairs, great warranty coverage, loaner as promised Service provided a detailed explanation of the problem, an accurate estimate of the time-line for repairs, and provided a clean loaner for the duratio Service provided a detailed explanation of the problem, an accurate estimate of the time-line for repairs, and provided a clean loaner for the duration. All work was covered under warranty, and they called a number of times while work was in progress with updates. More

Great experience We always have the best experience, quick service with a smile. We also test drove our next car while our car was being serviced. It was a very effici We always have the best experience, quick service with a smile. We also test drove our next car while our car was being serviced. It was a very efficient experience. More

Amazing dealership Went in with questions because totaled my last car which I bought from them. I dealt with Chris ryan. He’s a great guy answered all my questions and g Went in with questions because totaled my last car which I bought from them. I dealt with Chris ryan. He’s a great guy answered all my questions and gave me a great price. Did not feel like they where trying get every dollar out of me. More

Amazing Experience Thanks to Richard! My car buying experience with Richard was nothing short of exceptional. This was my first lease in my name and Richard was extremely knowledgeable in My car buying experience with Richard was nothing short of exceptional. This was my first lease in my name and Richard was extremely knowledgeable in all aspects of the process from what works with my budget all the way to going over all the great feature of my new VW Jetta and everything in between. Richard made a new/intimidating experience for myself extremely enjoyable and most of all informative. He was knowledgeable with all things, and I was very impressed to say the least. If I have any friends that I know are looking for a new car to finance or lease I am sending them Richard Grant at VW Coastal. HE IS SOUTH SHORES FINEST. More

Amazing Service! Evan Chochrek is Amazing! From start to finish with this lease process, his support was flawless! Evan was knowledgeable, professional, and attentive Evan Chochrek is Amazing! From start to finish with this lease process, his support was flawless! Evan was knowledgeable, professional, and attentive to my needs. He went Above and Beyond to accommodate me. I hope Evan will be rewarded for his Outstanding performance! He truly is an asset to Coastal VW and I will continue to be a loyal customer because of Evan! Joe Letorney worked with me on pricing and could not of been more diligent in the process! He worked tirelessly to ensure I received the best possible option for my needs. It was a pleasure working with Joe! Melissa Barr worked with me on processing all the paperwork. Her expertize and professionalism was outstanding! Melissa processed everything accurately and in a timely manner. She made this paperwork process seemless. It was a pleasure working with Melissa! More

Great people working there This is my second VW. I've had great experiences with everyone I've met and spoken with. Danielle is who we speak with the most now because of service This is my second VW. I've had great experiences with everyone I've met and spoken with. Danielle is who we speak with the most now because of service. I recomend VW to anyone interested in a new car. More

Very good experience Compared to other car buying experience I've had, Coastal was great. The were quick to address any questions or concerns and went out of their way to Compared to other car buying experience I've had, Coastal was great. The were quick to address any questions or concerns and went out of their way to locate our car and match the price from other dealerships. I dealt with Matt, Shawn and Joe and all were excellent. I would certainly recommend them to others. More

Quick and accommodating. We had picked up our new car on Sunday, the service department was not open, but our salesperson wanted us to have the full new car experience. We had We had picked up our new car on Sunday, the service department was not open, but our salesperson wanted us to have the full new car experience. We had to bring to car back for a sealant and detailing , sling Roth the inspection sticker. We live quite a distance from dealership so we could not do this during work week. On Tuesday we received a recall notice for our other car. I called the next day and they were able to schedule us at the same time. Yay Although we had planned for a loaner car, we did not need it, my car was done in 10 minutes. We came back Two hours later to pick up other car that was waiting for us. Well on Wednesday we discovered No Inspection Sticker. Well I don’t think the 120 mile round trip would be worth it for an inspection sticker. We called Kris our sales person and before I could say ... He came up with a satisfactory plan of action. I should be upset but because it was handled properly I am not. More

Great Experience! This is my second time around with Evan, and he is a pleasure to do with. No pressure, but he sharpens his pencil when it's time to get a deal done. This is my second time around with Evan, and he is a pleasure to do with. No pressure, but he sharpens his pencil when it's time to get a deal done. More