Coastal Volkswagen
Hanover, MA
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1,599 Reviews of Coastal Volkswagen
Excellent Service! Coastal Volkswagen is the best! I have always received excellent service from Coastal when I brought my old Beetle in. I just recently bought a new ca Coastal Volkswagen is the best! I have always received excellent service from Coastal when I brought my old Beetle in. I just recently bought a new car and Coastal didn't disappoint. Sarah Elsmore was incredibly helpful, thoughtful, and patient as she assisted me with transitioning from my old Beetle to my new Jetta. He knowledge of the brand and the feature of each vehicle helped me to choose a vehicle.......and the process was so seamless, it was a great experience! More
Outstanding Golf Sportwagon I enjoyed the process of purchasing my 2016 Golf Spotwagon at a great price as a end of the year deal. Love the car and the gas mileage is better th I enjoyed the process of purchasing my 2016 Golf Spotwagon at a great price as a end of the year deal. Love the car and the gas mileage is better than advertised with the feedback provided by the monitor. Audi German quality at a VW price! Sarah and Paolo were outstanding! More
Great service! I had a wonderful experience at Coastal Volkeswagen! I went there originally to look at a pre-owned BMW X3, but while waiting I decided to test drive I had a wonderful experience at Coastal Volkeswagen! I went there originally to look at a pre-owned BMW X3, but while waiting I decided to test drive the VW Tiguan. I loved it! Way better than the BMW! I ended up buying the Tiguan. Jason was so helpful and sweet. He explained to me how everything worked and if I had any other questions after I left to give him a call. Buying a car can be so stressful, but Jason helped the process go as smoothly as possible. More
Great, Low-Pressure Dealership Last month I bought a used 2012 Mazda3 from Coastal and it was a very pleasant car-shopping experience. Terrence is a natural salesman - he let me tak Last month I bought a used 2012 Mazda3 from Coastal and it was a very pleasant car-shopping experience. Terrence is a natural salesman - he let me take the car on an extended test drive and was very humorous and personable. They were very understanding when we requested to take the car to an external maintenance shop to have it looked at before purchasing, even though their service shop kept the car in great condition. John also put no pressure on us when we denied all of the warranties available. I would definitely recommend this dealership. More
Awesome Awesome Dealership!! First time doing business here and I am a customer for life. Terrence was a great salesman. Low pressure, friendly, knowledgeable. The whole team work First time doing business here and I am a customer for life. Terrence was a great salesman. Low pressure, friendly, knowledgeable. The whole team worked hard to get me the car I wanted in the time frame I needed. Would recommend to anyone. Perfect size dealership!! More
Almost 5 stars Terrence was an awesome salesman. He made the whole transaction for my 2014 Golf pain-free and low pressure. I would definitely go there again. For su Terrence was an awesome salesman. He made the whole transaction for my 2014 Golf pain-free and low pressure. I would definitely go there again. For such a small lot the selection was really good and i was helped right away. The only reason I cant give 5 stars is because its been 6 days and they still haven't sent my registration over. But as far as the sales experience, it was great. Ask for Terrence, he's awesome! More
Pleasantly surprised, excellent service! I have been driving VW for almost 20 years and have purchased from 2 other local dealerships. Coastal by far exceeded my expectations and I will conti I have been driving VW for almost 20 years and have purchased from 2 other local dealerships. Coastal by far exceeded my expectations and I will continue to use them for all my service needs. I only wish I found them sooner! Special thanks to Terrence who was so helpful and knowledgeable. I would highly recommend them. Lori More
Love this place!! Always Great service! Honest people who are always looking out for the customer. I would recommend them to anyone. Keep up the good work Coastal! Always Great service! Honest people who are always looking out for the customer. I would recommend them to anyone. Keep up the good work Coastal! More
Just disappointing Drove an hour and a half to check out a car that had been listed with features that clearly weren't on the car when we got there. Had emailed ahead an Drove an hour and a half to check out a car that had been listed with features that clearly weren't on the car when we got there. Had emailed ahead and had the stock verified and everything. For the next 30 minutes I listened to the salesman talk around the fact they had misled me and make excuses about their verification process while trying to convince me to buy the car anyway. No real effort was made to make up for their error and I ended up with a completely wasted afternoon. Had high hopes going down there, but clearly they don't take much pride in their service. More
Excellent service Terrence in sales and John in financing were so helpful, knowledgeable and courteous. Terence found the exact car I wanted, and made the buying proces Terrence in sales and John in financing were so helpful, knowledgeable and courteous. Terence found the exact car I wanted, and made the buying process as easy as possible. I cannot speak highly enough about his enthusiasm and expertise! Additionally, John was very clear and prepared throughout the financing process. He answered all of my questions and never made me feel rushed or pressured. I highly recommend shopping here. More


