Cocoa Ford - Service Center

Got my keys back and they had stripped three of my empty D-Rings off and a Bottle Opener, for no discernible reason other than to pocket them. I'm talking an inch and a half bottle opener and two tiny littl D-Rings off and a Bottle Opener, for no discernible reason other than to pocket them. I'm talking an inch and a half bottle opener and two tiny little half inch clips that didn't have anything on them. It might not seem like a big deal, but if someone has sticky fingers for something so small and ridiculous, imagine the temptation they must feel with anything else in your car. I had to go home and scour my truck for anything else that might be missing, just to find that my seatbelt cutter is also missing, my visor on the passenger side (absolutely no reason for them to be in there). I would 100% take pictures of your car and strip your vehicle before dropping it off. The tech is right, I don't think they'd go as far to steal something high profile, but somebody there is definitely rummaging through your xxxx for smaller souvenirs. Crackhead behavior on a $2,000 invoice at an official dealership has really left a bad taste in my mouth. I could care less about the actual value of what they took, it's the principle and having to secure my truck like that after handing over that much money to someone. Theft and business have no place together, no matter how small, that's why I'm leaving a 1 Star Review. More

Professional on time service always getting back with updates before any service was to be performed updates before any service was to be performed More

Svc Advisor Star Reyes did and excellent job. Called and recommended airfilters that we needed. Called and recommended airfilters that we needed. More

Performed a great repair job and did it in the time frame promised. Definitely recommend! promised. Definitely recommend! More

Bought my truck there , have all of my recommended work done there and as soon as the new trucks go on sale for half price , I’ll buy another new one there! done there and as soon as the new trucks go on sale for half price , I’ll buy another new one there! More

Service writer advised me to get OEM compressor at twice the price of aftwrmarket the Endurance warranty authorize ro save time in uncertain delivery. It took just as lomg to het the Ford part ao I saved n the price of aftwrmarket the Endurance warranty authorize ro save time in uncertain delivery. It took just as lomg to het the Ford part ao I saved no time but apent twice the pricenid the AC repair. Not a good experience. More

Always use Cocoa fraud to serve my truck. My service advisor is Jimmy Braswell. He is excellent. I always ask for him. No one else thanks for the great service. My service advisor is Jimmy Braswell. He is excellent. I always ask for him. No one else thanks for the great service. More

I'm very pleased with my dealing with Cocoa Ford Mobile service. Chris is great to work with and the Service Tech is even better. Highly recommend this service. service. Chris is great to work with and the Service Tech is even better. Highly recommend this service. More

Had my F150 serviced with Cocoa Ford Mobile Service. My advisor Chris is great to deal with and the Technician who worked on the truck is awesome. Very polite, knows what he's doing and never makes a m My advisor Chris is great to deal with and the Technician who worked on the truck is awesome. Very polite, knows what he's doing and never makes a mess. Always on time. I would highly recommend this service to anyone. Thank you again!! More