Coconut Creek Subaru | Page 4

Auto in for service Everyone was very helpful and friendly. Waiting area was clean. Service was fast. My auto was washed and clean. It's pleasure to bring my auto to you Everyone was very helpful and friendly. Waiting area was clean. Service was fast. My auto was washed and clean. It's pleasure to bring my auto to you for service More

Service Done Correctly I drive from Delray Beach to Coconut Creek for your service - a total just short of 18 miles. The first time I brought my car in the problem had to d I drive from Delray Beach to Coconut Creek for your service - a total just short of 18 miles. The first time I brought my car in the problem had to do with improper tire pressure. You guys diagnosed, adjusted for correct pressure & I have never had another issue. Thank you. I am grateful to have found you. More

This was our first experience at the dealership and nothing could have been easier. Peter our salesman was outstanding and all of the paperwork was completed in no time and we were out the door and a b nothing could have been easier. Peter our salesman was outstanding and all of the paperwork was completed in no time and we were out the door and a brand new 2020 outback. Overall This is truly five star dealership! More

Chris Fischer was incredible. This would be the second vehicle that I have purchased from him and he always is very knowledgeable and does his absolute best to give me the best option, even if it means dr vehicle that I have purchased from him and he always is very knowledgeable and does his absolute best to give me the best option, even if it means driving the car in from out of town. I love the new car and will be telling all of my family and friends about my experience. Ill be back once the maintenance is up for my next purchase. More

Staff was courteous, polite and were diligent and seemed very interested in figuring out in solving my issue. Even in the midst of our country biggest and most serious crisis the staff was focused in solvi very interested in figuring out in solving my issue. Even in the midst of our country biggest and most serious crisis the staff was focused in solving my issue. Thank you Coconut Subaru. You guys are the best. More

We thank Sales person Jose Dominguez for his low key, excellent sales service, and respectful compassion in listening and understanding our situation, for his detailed and efficient quote, communication, excellent sales service, and respectful compassion in listening and understanding our situation, for his detailed and efficient quote, communication, and purchase transaction process. We look forward to a long and positive relationship with Coconut Creek Subaru, and it is thanks to customer service excellence from individuals like Jose Dominguez and Donnett Shelley that we are satisfied with this transaction. More

When in for service and left with a new Forester. The service and sales team are fantastic. They took care of me and fully advise me on all the options. Very friendly and profesional. service and sales team are fantastic. They took care of me and fully advise me on all the options. Very friendly and profesional. More

I went to coconut creek Hyundai 3 consecutive times, and Brian Payne was my service Advisor. He is excellent he made sure my car was taken care of promptly. Great service. Brian Payne was my service Advisor. He is excellent he made sure my car was taken care of promptly. Great service. More

Bryan Cano is the go-to sales person I visited the dealership for a new Forester. Bryan showed me the car and offered me a test drive. The process was easy and friendly. I had a great tim I visited the dealership for a new Forester. Bryan showed me the car and offered me a test drive. The process was easy and friendly. I had a great time at the time of my visit. More

BUYERS BEWARE OF THIS DEALERSHIP I been a customer of this dealership since about 2012 and it has gone down the tubes sad to say after being a long time customer. All the good salesme I been a customer of this dealership since about 2012 and it has gone down the tubes sad to say after being a long time customer. All the good salesmen, managers, and finance managers have all left that cared about their customers. After I bought multiple cars here the last car I purchased and put $6,000 down on the car. Within the first week it started giving me issues from "RUST" being found inside of the car to the car not functioning at all. Even I found out the car was in a accident that they never advised me about from there own body shop after the purchase. Its now going on 2 years of constantly having the car back and forth in the in the service shop and not being able to drive my car. I've picked the car up and had to drive it 15 mph back to the car lot after picking it up after service said it was fixed. Multiples time after service said they will leave a loaner car for me and it was not left and I ended up being stranded after promises it will be left with the cashier. When calling you literally have to hunt people down. The service has a horrible attitude. His name is Derek and the tech took my car home and ran tolls in my car 6am in the morning and they never advised me he or the Subaru let me know he ran the tolls. I ended up getting a bills in the mail. I have been driving their loaner cars more than I been driving my own car in 2 years. My service records are around 25 pages or more. I tried to speak with the Finance manager to see if she could help and she never listens and wont return any calls. Will put you on hold and eventually hangup. Service department never answers their phones either. No one from the top to the bottoms cares to help seems like they are in business to just sell cars and not stand by giving good customer service which they dont care about anymore. I wont be returning to this dealer Coconut Creek Auto-mall Subaru or referring anymore people there. More