Coconut Point Ford - Service Center

Great service and attention to detail. The service team understands your needs and values your time. The service team understands your needs and values your time. More

Friendly receptionist, friendly and efficient service tech, fast service, extremely helpful checkout, service far superior to my local dealership tech, fast service, extremely helpful checkout, service far superior to my local dealership More

Although not published, when you paid for the 'WORKS' the vehicle got a free car detailing vehicle got a free car detailing More

Jorge is always friendly and on point. I recommend him and the quick lane team! I recommend him and the quick lane team! More

They here on time, got the job done in just a few minutes. Also they were very nice. minutes. Also they were very nice. More

Great job by offering me a mobile repair instead of taking to dealership and wait taking to dealership and wait More

Takes 3-4 weeks to get in for service. If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate told me, referencing the slow turn around and poor attitude "this is the new normal, get used to it!". There isn't any level of customer service whatsoever! More

This is the second time I have purchased a vehicle from Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. I Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. It is such a great thing to be able to depend on continuous, reliable service. Steve explained everything very well and reassured me that my vehicle and being a Ford customer was important to him. He went above and beyond to make sure I was comfortable with the work done on my vehicle! I have had very good experiences at this dealership and would highly recommend them. Thank you, Coconut Point Ford, for being there when you are needed! More

Since buying my 2012 Edge every annual visit has been stress free and professionally handled. stress free and professionally handled. More

Normally very good service. .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on July 17; experienced shimmying in the steering wheel right away which was relayed to service. Came back the following week for evaluation.....recommended to purchase 4 new tires.....they had to be ordered so 3rd trip back in 2 weeks. More