771 Reviews of Coconut Point Ford - Service Center
Excellent service - repaired vehicle nicely - only disappointment is when you have an appointment and 45 minutes later your truck is still in the driveway with no other customers coming in?? - a lit disappointment is when you have an appointment and 45 minutes later your truck is still in the driveway with no other customers coming in?? - a little disheartening - but 2 hours later I got to go home. More
My quicklane service advisor, Jorge, was incredible and was able to squeeze me in for a works oil change last minute. They were quick, efficient, and very fun to talk to. Awesome crew! was able to squeeze me in for a works oil change last minute. They were quick, efficient, and very fun to talk to. Awesome crew! More
I get good service at Coconut ford. Brian Kline, my advisor, is excellent and I have trust in him to give me quality service. But, whoever worked on my car on Tuesday, August 31, turned off the headlam advisor, is excellent and I have trust in him to give me quality service. But, whoever worked on my car on Tuesday, August 31, turned off the headlamp control switch and did not turn it back on. I drove for a short distance Wednesday evening in the dark without them before I realized the headlamps wee not on. An incident avoided. More
When the QuickLane service was not able to investigate the cause of the engine light, the manager said to see Desiree in Service. Because there were no techs there, an appointment was set for 3 days. lat the cause of the engine light, the manager said to see Desiree in Service. Because there were no techs there, an appointment was set for 3 days. later. Before I made it home, she called to say a Tech was there and would do the work immediately. Not more than an hour later, the car was fixed. Great help starting with the QuickLane Manager, Desiree in Service and the techs. More
Quick Lane service is always fast and easy. If I can get there as soon as it opens, my car is done and I'm checked out with plenty of time to get to work on time. The staff is always super friendly and eas there as soon as it opens, my car is done and I'm checked out with plenty of time to get to work on time. The staff is always super friendly and easy to work with. More
Good staff,not too long waiting and gets the job done ,I come all the way from labelle ,ford place here is no good, thank you for being a good one come all the way from labelle ,ford place here is no good, thank you for being a good one More
Great service. Friendly, timely, professional. A well organized dealership with kind employees. I've never had a negative experience and Russell's great! C R organized dealership with kind employees. I've never had a negative experience and Russell's great! C R More
Service was very good, fast and professional. The Dealer ship was sparkling clean and the service personal were courteous and helpful. All in all it made for a enjoyable experience. ship was sparkling clean and the service personal were courteous and helpful. All in all it made for a enjoyable experience. More
Have had good experiences with Coconut Ford services. Last visit for oil change. Quick and efficient. Jorge was the service tech. Recommended things that might need fixed at a later date. Last visit for oil change. Quick and efficient. Jorge was the service tech. Recommended things that might need fixed at a later date. More