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Coconut Point Ford - Service Center

Estero, FL

4.5
771 Reviews

771 Reviews of Coconut Point Ford - Service Center

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November 11, 2021

Service was great and efficient and every one was very cCourteous and I would recommend More

by Mickeymonterosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
October 13, 2021

Excellent service - repaired vehicle nicely - only disappointment is when you have an appointment and 45 minutes later your truck is still in the driveway with no other customers coming in?? - a lit More

by david.buck64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish I could tell you - don't know service guy texted me but don't know his name
September 06, 2021

My quicklane service advisor, Jorge, was incredible and was able to squeeze me in for a works oil change last minute. They were quick, efficient, and very fun to talk to. Awesome crew! More

by loganhedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
September 02, 2021

I get good service at Coconut ford. Brian Kline, my advisor, is excellent and I have trust in him to give me quality service. But, whoever worked on my car on Tuesday, August 31, turned off the headlam More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kline
Sep 02, 2021 -

Grumpy responded

nuf said

August 02, 2021

When the QuickLane service was not able to investigate the cause of the engine light, the manager said to see Desiree in Service. Because there were no techs there, an appointment was set for 3 days. lat More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree in Service
July 30, 2021

Quick Lane service is always fast and easy. If I can get there as soon as it opens, my car is done and I'm checked out with plenty of time to get to work on time. The staff is always super friendly and eas More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
July 28, 2021

Good staff,not too long waiting and gets the job done ,I come all the way from labelle ,ford place here is no good, thank you for being a good one More

by Brenda.cna3@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
July 19, 2021

Great service. Friendly, timely, professional. A well organized dealership with kind employees. I've never had a negative experience and Russell's great! C R More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
July 19, 2021

Service was very good, fast and professional. The Dealer ship was sparkling clean and the service personal were courteous and helpful. All in all it made for a enjoyable experience. More

by hit_man911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Billy, Mike
July 03, 2021

Have had good experiences with Coconut Ford services. Last visit for oil change. Quick and efficient. Jorge was the service tech. Recommended things that might need fixed at a later date. More

by doet4856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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