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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.5
379 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 379 reviews

October 27, 2026

Do yourself a big favor and never buy a vehicle or have serviced here. On the sales side they will add in a bunch of dealer package fees at the last minute without telling you, and then on the service side More

by Jamiehgregor
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Rodis, Joe Spanbauer, Michael Hopper
Oct 28, 2026 -

Coggin Chevrolet at the Avenues responded

James, We are disappointed to see your review, especially given the extensive efforts our team made to assist you throughout your ownership experience. Our dealership worked closely with General Motors, including bringing in their Field Service Engineers on multiple occasions to diagnose and address your vehicle concerns. We also actively partnered with General Motors and assisted throughout the process that ultimately resulted in the buyback of your vehicle. While we certainly regret the frustration and inconvenience you experienced, we respectfully disagree with your characterization of our team's integrity and professionalism. We stand behind the efforts our team made to assist you and remain committed to providing every customer with honest, transparent, and professional service. Best, Christos Rodis General Manager crodis@cogginauto.com 904-260-8801

Oct 28, 2026 -

Jamiehgregor responded

First off if I didn’t have a clue about mechanics, I’d still be driving that truck thinking everything is perfectly fine with a broken engine that needs to get replaced. I am out thousands of dollars and Lord knows how much time because of your incompetence.. I wonder just how many people are driving around vehicles they purchased from you with engines that are seriously damaged thinking all those noises are perfectly normal because that’s what you’re telling them, just like you tried to do with me. You own me thousands of dollars, pay up.

October 26, 2026

They were very professional. They made buying a brand new car easy and hassle free. More

by Abcarlson1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Spanbauer
Oct 28, 2026 -

Coggin Chevrolet at the Avenues responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 20, 2026

I would not recommend them at all, the first vehicle we purchased the transmission went out in just a couple months of buying, traded the car for another one same thing happened they do not have good quali More

by Dianca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar Hariri
Oct 24, 2026 -

Coggin Chevrolet at the Avenues responded

Dianca, thank you for taking the time to share your concerns. I understand your frustration regarding the mechanical issues you’ve experienced with your vehicles and the lack of updates while your current vehicle has been with us. I take your concerns regarding the vehicle’s condition and communication seriously and would like the opportunity to personally review the history of your purchases and current service situation. Please contact me directly so we can discuss your experience in greater detail. Best, Christos Rodis General Manager crodis@cogginauto.com 904-260-8801

October 16, 2026

I'm assuming this is a reference to my recent service. Although I was shocked my vehicle that I had for just over a month needs a new transmission it was repaired so I was fine with it. However I was unde More

by Lynnette Hawkins
Recommend Dealer
Yes
Employees Worked With
I honestly can't remember the name of the service tech at Chevrolet but I know the car was transferred to Kayleigh at Nissan.
Oct 20, 2026 -

Coggin Chevrolet at the Avenues responded

Hello Lynnette Hawkins, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 15, 2026

Both Mark and Chris made the sale easy and with no pressure. I was able to buy my Chevy Trax mostly through texting which was great due to having a very busy schedule and unable to spend alot of time More

by mb67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hall, Marquise Harts
Oct 17, 2026 -

Coggin Chevrolet at the Avenues responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

September 28, 2026

The dealership has a large selection of vehicles to choose from when considering purchasing a car or truck. More

by cmd222mit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquise Harts
Oct 01, 2026 -

Coggin Chevrolet at the Avenues responded

cmd222mit, we are delighted to see this rating! Have a great day!

September 14, 2026

Fast and up front pricing sales person help set up every thing with new vehicle was very knowledgeable More

by Currymaurice752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil total , and Courtney schultz
Sep 17, 2026 -

Coggin Chevrolet at the Avenues responded

Thank you! We hope to be of service to you again!

September 14, 2026

Working with Omar was the best experience I’ve had with any dealership. He was professional, polite and precise. He made the entire process seamless and took personal responsibility to ensure everything wa More

by pablobenzite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Hariri
Sep 17, 2026 -

Coggin Chevrolet at the Avenues responded

Pablobenzite, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

September 08, 2026

We had an absolutely fantastic experience at Coggin Chevrolet, and we couldn’t be happier with our new Chevy Traverse lease! From start to finish, we were treated with respect, honesty, and genuine car More

by Froggo212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Topal, Andrew/Manager and Gerardo/ Finance
Sep 10, 2026 -

Coggin Chevrolet at the Avenues responded

Froggo212, we really appreciate this positive review! Thanks so much!

August 31, 2026

Easy doing business and the seller very personal and attentive to me and answered all my questions. I very much enjoyed my experience there and will recommend this dealership to friends More

by darlenesbrown1956
Recommend Dealer
Yes
Employees Worked With
Brendent
Sep 04, 2026 -

Coggin Chevrolet at the Avenues responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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