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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.5
347 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 347 reviews

October 10, 2025

Carey worked with my son and I from the minute we arrived. We were able to come to a deal we were all happy with. Carey was easy to work with and was courteous and professional. Other than a minor More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CJ, Carey Watkins
October 10, 2025

​I am writing to express my disappointment regarding a significant communication failure ahead of my scheduled service appointment today. ​I specifically took a full day of annual leave from work to ha More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Vergotz
Oct 13, 2025 -

Coggin Chevrolet at the Avenues responded

Shelby, thank you for detailing your experience and your loyalty to our store. I understand the impact of learning about a parts backorder at check-in and your expectation for proactive communication ahead of the visit. I’d love the opportunity to chat with you and discuss next steps. Please feel free to contact me directly at your convenience. Best, Will Stepaniak General Manager wstepaniak@cogginauto.com 904-651-8190

Oct 17, 2025 -

Shelby responded

Thank you, Will. I have emailed multiple times and have failed in all attempts to get a response. Hopefully we can resolve this and chat soon.

October 10, 2025

Car buying can be a long and difficult process but Reagan and the team made it very easy and were able to get us exactly why we were looking for. Would definitely recommend More

by Madison Beasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reagan Abel, Clinton Tolbert, Michael Walters
October 05, 2025

Just bought my second vehicle, a Silverado truck after buying a Tahoe last October from Chevy at the avenues . I have a high respect for everyone that works there specially Will the GM , Marcus and Rafy s More

by Donikuelion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquise Harts
October 02, 2025

Frank was amazing. He answered all my questions and got us into the car!! Amazing service! More

by Hannah Corbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Larocque , Joe Spanbauer
September 27, 2025

They addressed my concern and even though the warranty would not cover it. The dealership took care of it at no charge. Thank you Randy. More

by Sdeloge42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
September 26, 2025

Not pushy,professional, dedicated to service. Second car I bought from them and they treated me like an old friend. More

by travelmercies34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Clint
September 24, 2025

Service was great people were nice and friendly. Your parts are way too expensive. Though. You wanted $72 just for a cabin filter and charge labor to put it in. I paid twenty six dollars for the bes More

by Integrity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
September 21, 2025

Reagan and the rest of the Coggins team were responsive from the first moment I filled out the online form. They got me the deal I needed. They did the majority of the work up front and all I had to do was More

by chris.e.salley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reagan Abel
September 20, 2025

Tony Washington and Rick the financial manager were great. They made a difficult situation easy. More

by whurley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Washington
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