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Coggin Chevrolet at the Avenues
Jacksonville, FL
271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 271 reviews
March 30, 2025
The Coggin team pulled together and demonstrated why we they are a great dealership. Eric, Rick and Savannah were very helpful. they are a great dealership. Eric, Rick and Savannah were very helpful. More
by Wheelsb
Employees Worked With
Eric- Sales, Rick -Finance and Savannah - Customer Service
March 29, 2025
Randy is the best. Newly widowed and first time taking the car in for service alone, he made me feel comfortable and took care of my car's needs. Newly widowed and first time taking the car in for service alone, he made me feel comfortable and took care of my car's needs. More
by rlvelv
Employees Worked With
Randy Cygan
March 24, 2025
They were straight forward, patient, and gave a me a deal beyond what I thought was possible. I would recommend them without reservation. Tony in sales and Rick in finance made this my most comfortable exper beyond what I thought was possible. I would recommend them without reservation. Tony in sales and Rick in finance made this my most comfortable experience in purchasing a new car at a price point I have not been at. More
by mikenimitz
Employees Worked With
Tony in sales and Rick in finance
March 23, 2025
Great experience! My sales associate with attentive and knowledgeable. He was able to hit all the options on my checklist and got me into a 2023 Chevy Camaro. My sales associate with attentive and knowledgeable. He was able to hit all the options on my checklist and got me into a 2023 Chevy Camaro. More
by Trudy Pantaleon
Employees Worked With
Tony Washington
March 21, 2025
Taylor Perkins was great showing me the truck. Had some minor issues but they were resolved pronto. Service department was awesome took care of my needs and let me know when me vehicle was complet Had some minor issues but they were resolved pronto. Service department was awesome took care of my needs and let me know when me vehicle was complet. Thanks Coggin More
by geonet6673
Employees Worked With
Nick Garcia Taylor Perkins and Brittany from service Dept, Michael Hopper
March 20, 2025
Love having my Tahoe serviced at Coggin Chevy at Avenues! Their service department is the best in the city! Thank you for taking great care of our vehicles for years! Their service department is the best in the city! Thank you for taking great care of our vehicles for years! More
by tlzortea
Employees Worked With
Randy Cygan - Service
March 10, 2025
Coggin’s salesman, Eric Butler, was responsive from initial contact, provided answers and pictures of everything I asked for. The car was well presented including some minor blemishes. Nothing felt hid initial contact, provided answers and pictures of everything I asked for. The car was well presented including some minor blemishes. Nothing felt hidden or rushed. I found no surprise problems with the car after purchase. I was impressed that Coggin’s dealer fee had visible value as evidenced by the Carfax report. They put two new tires on the car, a new battery, and spark plugs. Their finance person offered additional services, he explained them well and was not at all high pressure. I said No and he responded, Ok. Well done! I would do business again. More
by gpotter881
Employees Worked With
Eric Butler
December 29, 2024
DO NOT BUY YOUR VEHICLE FROM COGGIN CHEVROLET BEWARE: Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back ou Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back our vehicle to RESELL IT AS NEW. Our experience with this dealership was absolutely horrible, unprofessional, and unethical. If I could rate them zero stars, I would. Chevrolet Z06 – purchased 4/9/2024 for $163K • Damaged and Filthy Upon Delivery: Dealer-to-door service - I arranged for a reputable enclosed car carrier service, specializing in luxury vehicles, to deliver the Z06 to my home. Upon arrival at my home, the vehicle was filthy with fingerprints, smudges and dirt (inside and outside). The dealership didn’t even bother to remove the tacky handwritten note stating “SOLD” that was taped to the windshield. Coggins Chevrolet had the vehicle for 5 days prior to transporting, so they had plenty of time to prep/detail my Corvette Z06. I spoke to Cary Watkins ahead of time and Cary’s excuse was they didn’t have a place to keep it clean. The transport driver then informed me of DAMAGE to the vehicle's front end. They confirmed this damage was documented at pickup from Coggin Chevrolet, and the sales advisor, Cary Watkins, was aware of it. Cary told the driver that the customer is okay with noted damage (a blatant lie). Again, the damage and dirty condition was NOT as a result of the transport company. My opinion is that the dealership purposely concealed damage by keeping it dirty. Paint Damage: My $165,000 Z06 was delivered with paint speckles and overspray that were initially hidden by dirt and dust. After having it cleaned by a professional detailer, they discovered significant overspray and white speckles on the hood. The detailer suggested this possibly happened at the dealership’s service department, allegedly while another vehicle was being painted (see photos). They confirmed the white paint cannot be removed through detailing and recommended repainting the entire car. Poor Management Response & SELLING USED VEHICLES AS NEW After uncovering the significant issues with my Z06, I reached out to the dealership’s general manager, Will Stepaniak. Initially, Mr. Stepaniak offered to reimburse me for the detailing costs, but when the detailer discovered the paint speckles and white overspray—issues that could not be corrected—his response shifted. He acknowledged the problems and proposed to “unwind” the deal by buying back my Corvette. However, he required me to sign a disclosure stating the car was “new,” which raised concerns. I questioned whether he intended to resell the vehicle as “new” to an unsuspecting customer. Shortly afterwards, Mr. Stepaniak rescinded the buyback offer. In further discussions, he offered only $5,000 in compensation but insisted I sign a non-disclosure/non-disparagement agreement, preventing me from speaking about the dealership’s actions. I refused. This experience destroyed my trust in this dealership, and I would NEVER consider purchasing another vehicle from them. BOTTOM LINE: Coggin Chevrolet at the Avenues in my opinion lacks professionalism and integrity. DO NOT BUY CORVETTES FROM THEM. Save yourself stress and avoid doing business with Coggin Chevrolet at all costs. More
by debscruise
Employees Worked With
Will Stepaniak, Carey Watkins
