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Coggin Chevrolet at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
366 Reviews
Call Dealership (904) 423-2650

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 99 service reviews

February 24, 2026

Had my car towed there and was treated with great service. Was kept up to date on the process. Great place More

by Greeneyes11159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
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Feb 26, 2026 -

Coggin Chevrolet at the Avenues responded

Hello Greeneyes11159, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 26, 2026

Every time I come to this dealership I have the best service. Everyone is so helpful to me. More

by jamaicanikki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz
Report | Print
January 15, 2026

Brought my truck in for service and Anthony did everything he could to help me out and get me back on the road in my truck More

by robert.a.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Michael Hopper
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December 27, 2025

Impeccable service. fast and friendly. Great waiting area. Fantastic communication and responsiveness. Easy to use More

by Spmaselli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
Report | Print
December 17, 2025

Excellent service, impeccable service, and great cordiality. The specialist was very kind and nice with us More

by galvao.fabiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy cygan
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December 11, 2025

From someone who was literally stranded out of town. Jacob Hoog and there diesel mechanic went above and beyond to get me back on the road and home safe. It was definitely 10 out of 10 service and I wou More

by Caw8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hoog
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November 05, 2025

Want to thank Melanie for all the excellent and great service she provided on both the Mrs car and my car. Mike the service manager for addressing all my concerns on my car. Robert who managed to get me More

by fhenrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Tolbert, Melanie Vergotz, Michael Hopper, Robert Thompson
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October 19, 2025

Fast, courtesy, and very efficient. I love how clean the dealership is. Jacob is AWESOME! More

by A217feb
Recommend Dealer
Yes
Employees Worked With
Jacob
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October 10, 2025

​I am writing to express my disappointment regarding a significant communication failure ahead of my scheduled service appointment today. ​I specifically took a full day of annual leave from work to ha More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Vergotz
Report | Print
Oct 13, 2025 -

Coggin Chevrolet at the Avenues responded

Shelby, thank you for detailing your experience and your loyalty to our store. I understand the impact of learning about a parts backorder at check-in and your expectation for proactive communication ahead of the visit. I’d love the opportunity to chat with you and discuss next steps. Please feel free to contact me directly at your convenience. Best, Will Stepaniak General Manager wstepaniak@cogginauto.com 904-651-8190

Oct 17, 2025 -

Shelby responded

Thank you, Will. I have emailed multiple times and have failed in all attempts to get a response. Hopefully we can resolve this and chat soon.

September 27, 2025

They addressed my concern and even though the warranty would not cover it. The dealership took care of it at no charge. Thank you Randy. More

by Sdeloge42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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