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Coggin Honda Jacksonville

Jacksonville, FL

4.5
910 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 910 reviews

May 04, 2025

It was a great experience, I got just what I wanted, thank you Rodney and Darian. You guys were awesome, y’all made me feel at home and comfortable. I would definitely recommend you guys to my friends. More

by sherrita.wiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Hayes and Darian Artis
May 03, 2025

Was given wrong information about repairs on my car. Not happy at all. we will not be going back to Coggin More

by V W Overstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
May 02, 2025

Easy review of options, quick process to finalize our purchase - we'd buy from Coggin again. More

by jkm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
April 30, 2025

The staff from GM on down went out of there way to make sure I was happy with my selection. They helped pick vehicle #8 from Coggin Honda. What a great dealership! More

by fawoody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Welnetz, Marcus Welnetz
April 29, 2025

Had the best salesman Nick Daniels and sales manager Bridget Farmer, they were a pleasure to work with, highly recommended them. More

by Terrewalker1957
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick Daniels, Bridget Farmer
April 28, 2025

The sales department is very organized, friendly, and professional. I've encountered Ali who is very patient, enthusiastic, and customer oriented. I truly thank her for her service. More

by Car lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
April 27, 2025

As far as I can tell, the work I paid for was completed. The drop off experience was hectic despite my appointment. The communication afterwards was inadequate. I could not reach a person on the phone to an More

by jason.jones77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Apr 30, 2025 -

Coggin Honda Jacksonville responded

Thank you for bringing this to our attention, Jason. Please accept our apologies for your service experience and for the way your vehicle was delivered back to you. We would like to address your concerns so if you have a moment, please give us a call at (904) 565-8760 and request to speak with our Service Manager, Lyric Lay. Thank you and we hope to get this turned around.

April 25, 2025

Service got me in on time finished the work quicker than expected. Friendly staff and great theater room. More

by guitarsjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Matthew Hutson
April 16, 2025

Very good. Excellent and helpful workers. I want to give gratitude to Crystal always had been very nice person. More

by Desiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto, Suzan Hersan Insuyu
April 14, 2025

Service individual was rude and unprofessional. I have never had a service provider tell me not once, twice but 3 times, that he needs to educate me. I had intentions of having two vehicles apprai More

by kscava2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known. BEARD and a big mouth
Apr 16, 2025 -

Coggin Honda Jacksonville responded

Thank you for taking the time to share your feedback. I’m very sorry to hear that your interaction with our service department left you feeling disrespected. That is not the level of professionalism we hold ourselves to, and I understand how that experience would lead to frustration — especially when you had plans to move forward with additional vehicle purchases. I’d appreciate the opportunity to speak with you directly and better understand what happened. If you’re open to a conversation, please feel free to reach out to me at (904) 565-8761. Your satisfaction is important to us, and I’d like the chance to regain your trust. Sergiy Bilyayev General Manager Coggin Honda Jacksonville 📞 (904) 565-8761

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