
Coggin Honda Jacksonville
Jacksonville, FL
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I didn’t feel the sales personnel listened to what I needed. They asked a few questions then showed me 2 vehicles. Felt very pressured to buy the vehicle in spite of their stating they were a “no pressu needed. They asked a few questions then showed me 2 vehicles. Felt very pressured to buy the vehicle in spite of their stating they were a “no pressure “ dealership. The fact that several people said the same thing told me this was a planned part of the sales process. As a result I made some bad decisions and will have to pay for that for quite a while. This left a bad taste about the dealership. More
Had an appointment but waited 2 hours. They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I print They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I printed it out so there was no denying it. Drove across town for an awful experience. More
I've owned my Honda for 4 years. I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pl I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pleasant, informative and caring. My appointments are almost always on time and I appreciate them knowing who I am. More
As a customer, you want us to buy your cars. No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and o No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and other breakfast items. More