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Coggin Honda Jacksonville
Jacksonville, FL
935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 935 reviews
January 28, 2024
I took my 2021 Honda pilot in for issues with a recurrent hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. After a starter and battery change it is one again working as expected. For the second 2 visits I was given a loaner vehicle as the car was under warranty and they took a few days to trouble shoot the issues. Customer service at the front desk was pleasant and informative based on the knowledge they had at the time. More
by ravipm2000
Employees Worked With
Megan DeBoard
January 27, 2024
Very professional. Well prepared to service the customer. On time appointment. Resonable cost for repairs Well prepared to service the customer. On time appointment. Resonable cost for repairs More
by ddigaetani
Employees Worked With
Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
January 26, 2024
Customer for more than 20 Years , never service my Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST ! If I could give 10 stars I would !!! I’m More
by Linda
Employees Worked With
Jeremy always my advisor ! 10 stars
January 22, 2024
I’m not impressed, something is missing with customer service it’s awkward every time. From the moment you walk in no one greets you. You have to force someone to acknowledge you just to get things start service it’s awkward every time. From the moment you walk in no one greets you. You have to force someone to acknowledge you just to get things started. The weird thing is everyone desk is facing the customer entrance door. More
by TruNavy2002
Employees Worked With
Jason, Kristen Bass , Matthew Hutson
January 21, 2024
The car buying process was made more comfortable and professionally handled by the staff.Additional finanical staff at month’s end would have reduced the time required to complete the sale process. professionally handled by the staff.Additional finanical staff at month’s end would have reduced the time required to complete the sale process. More
by runny.decrees.0c
Employees Worked With
Suzan Hersan Insuyu
January 19, 2024
BEWARE! !! SHADY SHADY SHADY!!! My husband has taken his car to this dealership several times with no solution. His clutch won’t stay in 4th gear but every ti !! SHADY SHADY SHADY!!! My husband has taken his car to this dealership several times with no solution. His clutch won’t stay in 4th gear but every time he takes it in the mechanics tell him they can’t fix it because they say they can’t replicate the problem. He has taken the car to the dealership on at least 3 separate occasions. The real problem is… we recently got dash cams in our cars. After reviewing the footage we noticed several things. Two mechanics got into my husband’s car. The mechanic who got into the driver side did NOT know how to drive a manual car and the mechanic in the passenger side was teaching the other guy how to drive stick in my husband’s car… the mechanic stalled the car several times and eventually the mechanic’s realized he had a dash cam and unplugged it. We wonder how many times weird things have happened before getting the dash cams. My husband called the shop and was told the manager wasn’t available and to leave a voicemail. He has not received a call back. Take your car here if you’re okay with shady practices! More
by Tarynk
Employees Worked With
Unknown
