Coggin Honda Jacksonville

Service writer spent all the time necessary making sure I received all warranty claims. Truck was ready much quicker than I anticipated. received all warranty claims. Truck was ready much quicker than I anticipated. More

From start to finish, our experience at Coggin Honda Jacksonville was exactly what a car-buying process should be: professional, transparent, and respectful. After visiting several other dealerships, Jacksonville was exactly what a car-buying process should be: professional, transparent, and respectful. After visiting several other dealerships, we arrived hopeful but cautious. What immediately stood out was the way Kate Smith listened. She took the time to understand the research we had already done and brought out two vehicles that closely matched what we were looking for. We chose one, took it for a test drive, and then sat down to talk numbers—calmly and without pressure. We had taken a screenshot of the online sale price, which Kate happily brought to her manager’s attention. After clearly outlining taxes, dealer fees, and everything involved, she returned with a straightforward quote. My husband and I proposed an out-the-door price, which was accepted—actually $5 less than what we offered. The experience remained just as positive when we moved into financing. Salah, the finance manager, was patient, kind, and transparent, taking the time to answer our questions without rushing us. Even better, he secured us a 4.79% financing rate, which was better than our own bank’s offer—a true win-win. What made this experience stand out most was the consistency. There were no surprises, no pressure, and no last-minute changes. Just honesty, clear communication, and mutual respect throughout the entire process. We currently have only one vehicle, but when the time comes to purchase another, we will absolutely return to Coggin Honda Jacksonville and specifically ask for Kate Smith. This is the experience we hoped for—and the one every customer deserves. More

Very polite, efficient and fair priced. They are not pushy and do not try to scare you into getting unnecessary work done. They are not pushy and do not try to scare you into getting unnecessary work done. More

Our experience at this dealership was very good. Was treated with respect and no undue pressure. Was treated with respect and no undue pressure. More

Franc is always amazing, he is responsive, goes out of his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing to help us. This is our second purchase from here and even though it's not close to us, we will always be a fan and use Coggin. More

They were patient and professional. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. More

Very easy to work with and no pressure. Gino our sales associate was great and gave us a great deal. Gino our sales associate was great and gave us a great deal. More