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Coggin Honda Jacksonville

Jacksonville, FL

4.5
927 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 927 reviews

November 14, 2023

Coggin Honda is the best. Have always had a great experience and won’t go anywhere else. Sam is the absolute best and always makes sure I’m beyond satisfied. More

by Kami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jet (Sam) Wong
November 14, 2023

Jeremy Liles in the service department is always excellent. He goes above and beyond in ensuring what needs to be done to your car is completed and in a timely basis. He always makes sure you are al More

by BFlask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles
November 14, 2023

Disorganized They schedule far too many customers for the same time Thus we must wait After the fact apologies don’t help More

by FormerJaguarOwner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Nov 21, 2023 -

Coggin Honda Jacksonville responded

Thank you for leaving a review. I apologize for the inconvenience caused by our scheduling process. Your feedback about wait times is crucial, and I'll address our scheduling to improve efficiency. Your time is valuable, and we'll work on rectifying this disorganization to ensure a smoother experience. I appreciate your patience and hope for another chance to provide you with a more streamlined and efficient service. Ryun Pavlicek, General Manager (904) 747-8668

November 13, 2023

Stopped in here during a road trip as low tire pressure alert went on. They took care of it and had me out within an hour. I was grateful. More

by discusmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
November 12, 2023

Always take care of my car as needed and usually in timely manner. Thank you. More

by Lagrangesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
November 11, 2023

Bought my vehicle at the end of 2016 and it has been serviced by them ever since. I have complete trust in them to keep me safe on the road!! More

by Dianne
Recommend Dealer
Yes
Employees Worked With
Kathryn Coggin Honda a, Matthew Hutson
September 29, 2023

Ms. Farmer, Bridgett & Steve Completely Satisfied. 5 STARS. This Dealership with Steve Sales Consultant, & Bridgett Desk Manager. No pressure just want your business for Honda Lease or Purchase. Level 1 More

by dbogard904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgett, Desk Mgr. Sales Steve.
September 11, 2023

Test drove and purchased a used Hyundai Palisade. The sales rep, Ali Ahlam, the GM, Halil Ibrahim Ardic, and the Finance Manager, Roula Freiha, were extremely helpful in getting the deal closed. I ha More

by joel.e.steele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ahlam, Halil Abraham Ardic, Roula Freiha
August 14, 2023

This dealership is Horrible! The service is below par. The reps are rude. And their service department is always behind. I regret getting a HONDA! More

by Kenya Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
Aug 17, 2023 -

Coggin Honda Jacksonville responded

Kenya, thank you for leaving a review. I apologize for the negative experience you had with our service department. Providing our guests with the most guest-centric experience is always our top priority, so I regret to here that we have not provided you with that. I would appreciate speaking with you so I can address your concerns and hopefully work together to resolve the issues at hand. Please contact me at your earliest convenience. Ryun Pavlicek, General Manager (904) 747-8668

July 02, 2023

do not get traped by what they tell in there service department they have my daughter 2016 honda pilot for two days later they called me to xx the ac is free i toke it there then they called me and the More

by sammynin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Lauren Laubert
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